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They should remove this from their standards "Any missed service will be picked up by end of the current day as long as the call is received before 4:00 p.m." My recyclables were picked up on 02/14 but my 2 bags of brown bag yard waste were left behind. I have called them every morning since and the 2 bags are still on my driveway. I also filled out a Service Request on line, got a call back and a promise that someone will pick up my bags by 10AM on Saturday 10/18. It is 11:15 AM and I am pulling the bags back into the garage since it is raining. I would terminate my contract but the contract is with the City of Roswell, I have no options. I also called the City of Roswell on 02/15 and they told me that as of 02/17, Advance Disposal has not called them back. SURPRISE!
Posted: 2/18/2017 • Link to this review
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