My car was hit while parked recently, so it needed to go to the shop for a while. My insurance company, 21st, gave me a choice among Hertz, Enterprise, or Advantage. I decided to give Advantage a try because they were close to my work and had good rates. It took the rental agent a few minutes to find the obscure street the body shop was on, but she pulled up in a brand-new Chrysler 300. This car was nice! Immediately she tried to upsell me to a luxury car; I was already booked for a PT Cruiser. Of course I didn't upgrade, I wanted to save money. Turns out my PT Cruiser was well-equipped as well. The office was pretty plain, very small but the agent booked my car immediately, checked gas and scratches, and I was off. They use the same parking lot as another business and the cars are just scattered over the lot. I would have liked to pick out my car like at Alamo but they gave me a nice one so I was happy. Returning the car was easy and no questions were asked since I got the LDW policy. And they gave me a ride back to the body shop! Friendly service by the manager...I would consider this rental agency as a local option.
Posted: 10/17/2006 • Last edited: 1/02/2008 • Link to this review