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Advantage Rent-A-Car

1 star rating 1 Review

(561) 835-3575 Call

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1301 Belvedere RoadWest Palm Beach, FL 33405

Reviews

  • Advantage Rent-A-Car - West Palm Beach, FL -  JMC2703

    Reviews: 2

    Stay Away!!
    JMC2703 (2 reviews)
    8/13/2014

    STAY AWAY!!!!!!!!!!! I wish I could give this place negative stars. This was the worst experience I have ever had. I ordered a rental car with an infant car seat rental weeks in advance on their website. The infant car seat rental was $12 a day. When I showed up to the facility the employees gave us an infant car seat without a base. Meaning it could not safely be hooked into the car. Not only is this completely unsafe but it is also illegal to drive a car with an infant without a functioning car seat. This was not a functioning car seat. The employees seemed completely unaware of the equipment, how it worked and did not even understand it was missing a piece. I was forced a midnight to plead with another car rental company to rent me a car with a car seat. Thankfully they were much more professional and offered safe options for my daughter. Also when I complained to corporate about this situation the best they would offer me were coupons for a future car rental. I will never use this company again as they cannot provide a safe means for my daughter to travel, something I was paying them to do.

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