I reserved the tuxes for my wedding at this place, and since my parents live in a different state I was assured that they could go to a local store to have my father's measurements done and faxed up to the Kennesaw location. Well, I had to chase on the fax for over a month, and then the Thursday (2 days)before my wedding, my father's jacket was too small. I was assured (again) that they could deliver the correct size to the Alpharetta store the next morning (Friday--the day before my wedding). On Friday, I was with my sister, mother and future mother-in-law getting our nails done, when After Hours called me to tell me that they sent their truck to Tennessee instead and I would not be getting the jacket until later that afternoon--right when I was supposed to have my rehearsal. I was quite upset and conveyed this, but it was clear that she did not care. We did get the tux, late, and had to push my rehearsal (and the rehearsal dinner) back one hour. I was not pleased at all. I even answered a follow-up questionnaire that they sent afterwards and never even got a reply.
Posted: 5/10/2008 • Link to this review