Air Masters is a leader in the heating and air conditioning industry with over 30 years of combined experience. We pride ourselves on getting the job done right the first time. We are fully licensed, bonded and insured and have a team of expert technicians who constantly undergo continued training to stay updated on the latest technology and also provide a guarantee on all work performed.
Our services are available to residential and light commercial customers in North Dallas, Collin.. County and surrounding areas. We service all brands and models, offer preventive maintenance programs, free service calls with any repair, personalized energy analysis services and much more.
We offer 7 Day service with emergency after hours also available. We specialize in: Air Conditioning, Heating, Preventative Maintenance, and Indoor Air Quality. We also have 100% financing available (WAC).
All of our technicians are certified to work on all makes and models and carry the following certifications: EPA, NATE, PURON, GAS FURNACE, HEAT PUMPS, AIR CONDITIONING, COMFORTLINK II and are registered through the State of Texas. All Air Masters employees are required to take continuing education classes throughout the year to be able to provide you with the newest and latest technology and highest efficient units and accessories on the market.
As Trane Comfort Specialist Air Masters is pleased to offer a 100% performance guarantee on all Trane equipment (ask for details and conditions). We aren't satisfied until you are! Fast, Friendly, Honest, and Reliable service is our standard!
Para Espanol: 469-235-3928
Outstanding customer service!!! WAY above and beyond! From the moment we called (which, by the way, was AFTER HOURS on a Friday night, in the middle of summer!!!) Our AC went out and we have two small babies!! Staying in a hotel with 2 small kids is never a good idea. But that seemed to be our only option. Our AC went out in our 2-year old home. We called the builder and they referred us to the AC place that installed the unit. They were kind enough to tell us that at 2 years and 2 months, we were OUTSIDE the warranty window. Not only that, they would be unable to service us that night :( :( :( :( We had no choice but to pack a bag, a pack-n-play, and head to the hotel for the night. BUT, we managed to get ahold of someone at Air Masters. They had been highly recommended through a friend at church so we thought, why not. Randy came out, within 45 minutes (Bless you, Randy!!) and figured out what was wrong. I don't even remember what it was, but he worked with Trane to have them help cover the costs. Although we were outside the warranty, we were only a few months outside. How wonderful of him to: 1) come running to our aid on a Friday night 2) work with us on the costs 3) work with us on the warranty requirements and write-up 4) earn our trust so quickly by providing ONLY and exactly what we needed and 5) becoming our #1 and ONLY AC repair & service man for not only OUR AC units, but also our in-laws and everyone else we tell!!!
Posted: 10/22/2015 • Link to this review
Randy at Airmasters repaired my HVAC system several years ago and I was extremely happy with the product, the price, and above all, the service. When it came time for a tune-up, there was no other company I would turn to except Airmasters. And just as I expected, Randy came on time, went over and above to check all the inside vents for capacity, serviced the condensor outside, the HVAC in the attic (and it was hot up there!), and even rerouted some of the ducts. I'm an Airmaster's customer for life. No doubt about it!
Posted: 7/28/2011 • Last edited: 7/29/2011 • Link to this review
Our air conditioning unit was not working properly and we were fortunate to have Randy come to the rescue. He set us up with a new unit and he was very pleasant, even when he had to go up to our hot, hot attic. He willingly came back several times to find a problem with the unit he was given to install. He is a hard worker and if we ever need service again, we will call Randy. He is very honest and trustworthy.
Posted: 7/21/2011 • Last edited: 7/29/2011 • Link to this review
I wanted a Trane and Randy helped me choose the correct one. He gave me the basic price and also options I could add (he recommended another return and duct, and I opted for both). No sales pressure or gimmicks, just a good explantion of the system and it's parts. Intallation crew was great - the whole system looks well done and tidy & I noticed their truck was well organized! Randy came out a week later to retest the system and make sure everything was running fine.
Posted: 6/25/2011 • Last edited: 7/29/2011 • Link to this review
Ait Master Air & Heating is professinal, competent, fair and honest. We would never deal with another Air & Heat Company. That's how satisfied we are with Air Masters. Randy and Jose are great! The Trane unit that they installed approximately five (5) years ago has never given us any problems.
Posted: 6/09/2011 • Last edited: 7/29/2011 • Link to this review
Thank you for being there for my family, repairing my ac so late in the day and for a great price, we have young children so this means the world to us ... Great price and great service is a rarity these days but your proof that we should never lose faith thank you.
Posted: 5/27/2011 • Last edited: 7/29/2011 • Link to this review
Air Masters is a Trane Comfort Specialist Dealer, member of ACCA, and a BBB accredited business with an "A" rating. We are also licensed, bonded and insured (LIC# TACLB022947E).