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We have used Ken's services for 11 years. He has always been prompt and careful in his work. He diagnoses and fixes the problem correctly..every time. He has a reassuring low, key demeanor that makes him a pleasure to work with. Just excellent all around.
Posted: 2/13/2017 • Link to this review
I've been using Ken for a few years for real estate clients (all who have been highly satisfied with him) and for service/replacement at my own home. He is very responsive to all calls, doesn't charge an arm and a leg and provides great followup to all work performed. I would highly suggest anyone in need of a quality HVAC company to give Ken a call.
Posted: 7/29/2015 • Link to this review
We've been using Ken for about 10 years. I wouldn't trust our HVAC needs to anyone else. He's reliable and trustworthy. Prices are reasonable, and, more importantly, he doesn't sell more than you need.
Posted: 10/28/2009 • Link to this review
I naturally waited until the first cold snap to fire up the furnace, and it was dead. This was of course a Saturday and so I was hoping to get it taken care of in 4-5 days at the soonest. I called Ken, and within an hour he was on the job and got it running. He said he normally doesn't work Saturdays, but he knew a lot of people would be waking up to cold houses this morning so he stayed on duty. GOOD GUY.
Posted: 10/19/2009 • Link to this review
I chose Ken because he lives close and he already had some good reviews. My AC broke down in the middle of a 90 degree + week in June. Ken stopped by soon after I called and diagnosed and explained what was wrong in a clear and concise manner. There was none of that doom-laden mystification of the problem you get from shysters who are just trying to soften you up for an over-priced repair job. He didn't talk down to me at all--he just wanted me to understand exactly what had happened to my AC, why, and what he'd have to do to fix it. He spent about an hour repairing my system and doing some preventive maintenance. He also took the time to show me what to look out for in the future. I found the price surprisingly good, and my AC has been working like a charm since. I'll be recommending Ken to any of my neighbors who need AC repair, and of course will call on him again if my 10-year-old system comes to grief in the future.
Posted: 8/07/2009 • Link to this review
We've used Ken for 15 years. He is on time, honest and will not recommend work you don't need. He has kept my dinosaur of a furnace (40+ yrs. old)running with no pressure to replace it until we can afford to do so.
Posted: 9/04/2008 • Last edited: 6/27/2010 • Link to this review
Ken has been a great help. He delivers great service right on schedule. I've asked his opinion on many things and he's always willing to talk on the phone and offer advice whether he does the work or not.
Posted: 5/15/2007 • Last edited: 1/02/2008 • Link to this review