Made it right after we complained... Had an HVAC system installed by them in our house in August of 2008. From the start of the install, they were disorganized and unprofessional. They sold us on a system that would be capable to 2-speed operation, and only installed a system capable of 1-speed operation. Tried to up-sell us (for an additional $2,000.00) the 2-speed system we wanted in the first place, after the install was already completed. The electrical contractor they hired, failed to follow instructions to place the drop through the attic. The proposal writer, falsely told us that we could use the existing 220 drop in the laundry room, but this was not rated at the right amperage. -- UPDATE 11/6/2008 -- Owner of the business agreed to make it right, after he found out there was a complaint. He replaced the 1-speed system with a 2-speed one at his cost. We are now happy with the system.
Posted: 9/12/2008 • Last edited: 11/06/2008 • Link to this review