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Attention this business is NOT a Better Business Bureau member. They have falsely placed this on their website. I was extremely disappointed with the customer service (they set a day for them to install new zone board and never showed and never called. I ended up calling them only to be told they would find out when the person would be there and call me back. I was never called back. I called back again over an hour later and I was told they were not coming that day and would have to reschedule. This was after I sat at home all day waiting for them, and lost a days pay.) I did not want to write a negative review since they did get my heat working. However, The first time I turn on my a/c this year it did not work. Called a different company due to how unhappy I was with Airstar's customer service only to find out that the board they installed was wired incorrectly and had to be completely rewired. I called Airstar and asked them to reimburse me the amount they cursed at me.
Posted: 4/03/2014 • Link to this review
These guys are great! I would recommend them to anyone. Great service, great prices! I called on Saturday and they were able to have my part by Monday morning and had the unit fixed by Monday afternoon. I just can't say enough good things about them. Lori T
Posted: 6/30/2009 • Link to this review
Have used them twice and recommended them to my Mother. They have great and helpful staff and service is prompt. They work with you to make sure you get what you need but also that you can afford it (as best as possible anyway). Would definitely recommend to anyone needing service.
Posted: 11/06/2007 • Last edited: 1/02/2008 • Link to this review