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Called for a non-emergency repair for ice maker on our office refrigerator. Set up time for next morning. Came within time frame he scheduled. Professional service. Was able to take credit card over phone and email receipt. Overall, a good job.
Posted: 8/14/2013 • Link to this review
I called on Saturday because my dryer was broken & I had a washload of wet clothes. AK came out within 15 minutes of calling, had it repaired in 30 minutes for a great price! I will use again, great service at a great price!
Posted: 12/01/2012 • Link to this review
Had a side-by-side fridge stop working on Saturday mid morning. Called AK and was able to arrange a same day visit for end of day. Very courteous and explained his diagnosis process. Happy customer and would have AK back.
Posted: 6/25/2012 • Link to this review
My ten year old Maytag dryer quit on Saturday morning - with a family of 5 and lots of laundry waiting to be done, I thought I was out of luck since it was a Saturday, but I found AK Appliance listed in the Dunwoody Crier and gave them a call. The repairman came right out (without an extra charge for a weekend service call) and worked on the dryer until he was able to isolate the problem. He reminded me of the old fashioned type of repairman who takes the time to work through all the issues, cleaning and fixing as he goes. My dryer had a number of problems, but he was able to fix all of them and at a very reasonable price. He had to wait until Monday to get parts, but he was back exactly when he said he would be and the repair was completed. I highly recommend AK Appliance - honest, reliable, knowledgeable, and reasonably priced. I will use them again.
Posted: 2/06/2012 • Link to this review
They were able to send out a technician in a timely manner, however the problem returned after the rep left. I paid $150 and my problem wasn't fixed. They came back a second time, fixed it for a few days and then problem came back. I was told to call a service company for the brand name- wish I had done that from the start and saved the $150.
Posted: 9/10/2008 • Link to this review
AK responded to my online response so fast. All I had to do was fill out their form, and a service rep called me within 5 minutes. They came, looked at my fridge and fixed it within the hour!
Posted: 5/16/2008 • Link to this review