Albert Lee Appliance has been a fixture in the Pacific Northwest since 1939 and our long-standing experience cannot be beat. We've been established for three generations, and we're proud to be a thriving member of our local business communities. We sponsor a number of local charitable events and organizations including Children's hospital, Seattle Children's Home, Detlef Schrempf Foundation, and the Richard Sherman Blanket Coverage Foundation.
Kevin was outstanding to work with. He was knowledgeable about the products and helped me choose the perfect appliances for my new kitchen. I would recommend Kevin to anyone looking for excellent customer service. He sent me with rebate forms to submit, and he emailed the specifications on the appliances to my designer and my contractor, making the entire process very easy for me. Great experience!
Posted: 11/25/2013 • Link to this review
We've purchased appliances from Albert Lee and Pat Stone several times and we are always pleased with the customer service, the attentiveness to detail, the willingness to answer questions and to match our needs with just the right appliance. We'll return to Albert Lee and work with Pat on our next purchase.
Posted: 10/09/2013 • Link to this review
Derek was great to work with... very knowledgeable, professional. I couldn't beat AL's prices anywhere... Online, with contractors' discounts, big box stores... I tried but AL's prices were the best. Derek made the rebate process easy. Only complaint... Would have loved a sample cleaning product with my KitchenAid appliances... How do i clean the stainless??
Posted: 8/22/2013 • Link to this review
We really shopped around for our dishwasher and found others elsewhere and for a bit less but we came back to do business with Mr. Eddy because we found him to be the most informative, honest, and helpful. We will recommend him to others and will o business with him in the future.
Posted: 8/09/2013 • Link to this review
Originally spoke to Derek who gave me a good estimate on the washer/dryer set. I ordered it through Craig Mims since Derek was out of the office and it seems everyone else at that location was busy when I called. Everything was done over the phone and there was no complication.
Posted: 6/05/2013 • Link to this review
We purchased a new range, microwave, dishwasher and refrigerator and had great service from Geoff. We ran into a problem when the handle on the drawer of the range kept the dishwasher from being opened all the way. We went back to see Geoff and he took care of it by contacting GE. They sent us a new drawer front without a handle and that took care of it. We will definitely be sure to tell our friends about our great experience with Geoff and Albert Lee Appliance.
Posted: 5/20/2013 • Link to this review
Renae was great to talk to. She gave me a price I could not refuse without asking for it. Free delivery to my area, free installation, and free haul away. What more did I want? I had her run my card right away before she changed her mind. :) Happy with my experience and will be going back when I need to. PS. installation guys were great and professional. I am a happy camper til this washer needs service of course. :)
Posted: 3/28/2013 • Link to this review
He was a great sales person, went out of his way to help me and gave me the price he quoted me the week before. I needed to go back home and get someone to move the old washer to see if the dryer could move over so it could fit. My folks have done business with Albert Lee for the last 30 years and my husband and I will have upcoming kitchen purchases that I will also be purchasing at your store.
Posted: 1/18/2013 • Link to this review
Pat was very patient with us when we first visited the store and answered all of our questions. He then got back to us with information regarding the warehouse sale, and it was much appreciated that we didn't actually have to go back into the store to purchase; we were able to do it all over the phone. When our dryer was delivered and didn\'t work properly, Pat\'s quick attention to the matter more than made up for our disappointment. Customer Service was also very helpful and was able to line up a delivery for the next day. We also appreciated his checking in the day after the replacement dryer was delivered to ensure that all was well. These reasons above are why we chose Albert Lee rather than a big-box competitor.
Posted: 1/10/2013 • Link to this review
I have found Kevin Eddy to be a wonderful representative of Albert Lee. My wife and I have worked with him over the past 6 months selecting appliances for our complete house remodel. We have purchased all appliances with Kevin (ovens, ranges, w/d's, refrigerator, d/w,...) and have been extremely happy with his service. He is very knowledgeable, easy to work with, and has delivered on all promises and expectations. While i hope not to buy new appliances for a while (!), I would return to Kevin in a heartbeat, and would recommend him to friends and family. Thanks!
Posted: 12/20/2012 • Link to this review
We were very happy with the service we received from Kevin. We had been very frustrated with other stores trying to complete our order for appliances and get everything to match with what we wanted in features. Kevin made is so easy - it became fun again. Thank you
Posted: 11/21/2012 • Link to this review