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Alchemy Restaurant at Copperwynd Resort

1 star rating 1 Review

(480) 333-1880 Call

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13220 N. Eagle Ridge DriveFountain Hills, AZ 85268

Reviews

  • Alchemy Restaurant at Copperwynd Resort - Fountain Hills, AZ -  Travelqueen1963

    Reviews: 1

    Worst experience of my life!!
    Travelqueen1963 (1 review)
    11/24/2011

    This was a staycation and what an awful experience - we ate at this location for Thanksgiving - and in a word the entire event was horrific. Drinks not delivered - water glasses not refilled, it began to rain and no umbrella was offered - we were left in the rain. All of this for the Thanksgiving buffet that when we made the reservation it seemed to slip their mind that they were charging an 18% tip - for this wonderful service. When you complain about it you get dressed down by an antique bartender who has the customer service skils of a troll and condescended to by a Food and Beverage manager who is angry that he has to work on Thanksgiving.I then asked the Russian mobster for the GM's number which was refused and when I said never mind I will find it myself he apparently didn't like that so he started yelling at me and physically threatening me. Unfortunately for all of them I am a group and travel professional so this will be added to my do not book list

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Business details

Atmosphere

  • Casual
  • Elegant

Features

  • Bar
  • Fireplace
  • Great Beers
  • Great Wines
  • Outdoor Dining
  • Parking

Average Price

  • $15 and under
  • $16-$25

Cuisines

  • American

Credit Cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • MasterCard
  • Visa