I went into store 2122 to return a pair of shoes on 7/29 /10 that I had purchased from aldoshoes.com and had never worn. After having spent an additional $20 for express shipping I was very disappointed to have to return these shoes. But to my surprise and great disappointment the manager at the store refused to refund my money for the shoes. She said I had worn the shoes and I tried explaining to her that I hadn't, that I had only tired the shoes on and walked around in them in my home and that I really liked the shoes and I wanted to keep them but they were just too small. So now not only have I wasted the $20 in express shipping, paid $35.00 for a pair of shoes I will never be able to wear I've also been insulted and accused of lying by your store manager. I will never shop at any Aldo ever again.
Posted: 7/29/2010 • Link to this review