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Bermuda sod slowly started dying out and overcome with weeds, was told it was due to being on the wrong program as far as type of sod I had yet they were the so called professionals who put me on that program to start with. I was told on a Friday that they'd be out Monday for my service call to retreat all the weeds in my yard. That day came and went with no visit or communication as to why. I spoke to Austin the account manager who told me the owner was aware of the problem and wasn't happy with the employees about it, he also gave me 3 credits on future applications and got me on the correct program, he also guaranteed me they'd be out the next day. That day also came and went without the promised visit and when I called to cancel all future services he told me they had a lot of employees call out of work and he'd get to my yard in a couple days. Very poor customer service and can't stand by their word. I would strongly recommend not using this company as your yard will slowly start dying away due to the lack of correct chemical applications being applied and weeds will take over with no accountability on their end to correct the problem.
Area Dallas, GA
Date May 2018
Posted: 5/24/2018 • Link to this review
I have been working with All Turf on many yards for 8 years now and their work and professionalism is top notch. Always dependable and the technicians are always up to speed on each project.
Posted: 6/01/2017 • Link to this review
All turf billed me over 12 months after I have moved out of my house. They were unwilling to discuss any options and sent me to a creditor over $100. Very unfriendly and have no idea how to take care of customers.
Area Covington, GA
Date June 2016
Posted: 6/10/2016 • Link to this review
I've been an Allturf customer for the pass 4 years at both my previous house and my current house. Both yards were in horrible shape before they started treatments. after treatments both yards look amazing. Needless to say I'll be an Allturf customer for many years to come!
Posted: 2/09/2016 • Link to this review
The sales person scheduled to have the tech treat the weeds in our back yard after discussing we weren't going to address the back yard until the fall. They sprayed the back yard anyway leaving nothing but dirt/mud. Then, they claimed I didn't request that, refused to seed or sod the yard, and also refused to let me speak to the owner. Calls were not returned as promised. Brandon was extremely rude, talking over me, and accusing me of lying about my first initial service request. If you want good customer service and a lawn care company that knows what they're doing, All Turf is not the answer.
Posted: 7/12/2015 • Link to this review
I used to do my yard myself and spent a fortune trying to get rid of the weeds and never succeeded I was fighting a losing battle. I have been using allturf for a year now and my lawn has never looked better.if I have weeds pop up they will come back and treat it at no charge.
Posted: 3/01/2015 • Link to this review
I am a business owner in loganville Ga, and have had nothing but excellent service to my yard, and wonderful customer service on the phone. they go above and beyond the normal, and even offer high discounts when you refer new people, and customer incentives for new customers, like FREE tvs, etc. I had horrible results from tru green and environmental lawn, and was glad to find an honest, reasonable company with happy friendly techs who can answer any questions i may have!
Posted: 1/21/2015 • Link to this review
We have used them for a high end rental property for the last year. We read the positive reviews on Kudzu in 2013 and decided to commit to them for one year on the property. Was using a large operator prior to this with satisfactory results. Wanted to see if we could get better results. Unfortunately: 1 - Weeds have been horribly out of control - much worse than ever before. At one point, Allturf blamed our lawn maintenance company. We followed up with that company to make cutting and maintenance changes per Allturf's suggestions. But reality is, the maintenance company and foreman is the same I've had for 4 years. And the weed situation never improved. 2 - Signed up to shrub care - no improvement or changes at all from the prior year where we did not have shrub care. In fact, two bushes died on their watch from disease without ever being reported by this company. Our management company was alerted by the tenants of this happening! Perhaps there has been a management change, per another comment, since the positive reviews. But we can attest to very poor results. We are no longer using this company.
Posted: 9/13/2014 • Link to this review
Company took over another company which was actually using fertilizer and weed control. I have no agreement with this company which claims it treated my lawn and it has never looked worse. Canceled via email and still reciting bills. Young lady answers phone condescending and rude and threatening. Shady business practices and horrible staff.
Posted: 8/28/2014 • Link to this review
I apologize for delay in posting an update; the matter was satisfactorily resolved in July by the owner himself. Kudos for stepping up! All things considered, I would use this business again.
Posted: 5/24/2014 • Last edited: 10/21/2014 • Link to this review
If you are looking for lawn service in Dacula area, the guys at All Turf are the ones; at least that has been my experience. I have been with them long enough to see the up's and down's in the lawn, but it has consistently been better than any of my past lawns. My service man seems very thorough and is extremely friendly. I'm sure this is the case company wide. Recommended.
Posted: 11/15/2013 • Link to this review
We used several companies before changing to All Turf and were not satisfied with them. One company even skipped spraying the whole yard even though he saw we were watching. All Turf has done a very good job for us at a reasonable price.
Posted: 6/11/2013 • Link to this review
All Turf Lawn Care has been my yard service for seven years. My yard always looks beautiful, and any problems are handled immediately. I appreciate the personal care I get from All Turf. H. Howell
Posted: 2/05/2012 • Link to this review