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What I love the most about this company is there customer service was exceptional not only did they make my elderly mom feel safe they made sure she really was safe and to me as a Soldier away from home that gives me a warm and fuzzy as we say. I will always recommend their services and continue to use them for my household services. Just want to say Thank you AllGood for being the Best in the business
Posted: 2/03/2016 • Link to this review
Thank you for your great review! The owners of Allgood are veterans and we thank you very much for serving. We appreciate your comments and are happy we could be of help to you and your mom. Once again, thank you for serving!
Just completed my routine service for fall (heating and cooling) and plumbing inspection. Tim T. was my technician for the heating and cooling. He was thorough and efficient and checked and tested all 3 units. He did point out that the age of my units and the fact that freon is necessary are something I need to keep in mind in the coming year as it may mean I will need to replace the units but nothing to worry about presently. I appreciate he didn't push an upgrade and just made us aware of the need to plan. Vijay conducted our plumbing inspection. Again, he pointed out potential issues and considerations but did not 'push' to make a sale or add on work. We were given information on some current technology that we may want to consider in the future and otherwise given a clean bill of health. Allgood has been nothing but professional for us and all of the technicians we have worked with have been knowledgeable and experienced. We highly recommend them!
Posted: 12/30/2015 • Last edited: 10/16/2017 • Link to this review
Thank you for your great review! We are happy that you took the time to write us in with such positive feedback. We appreciate your business and we look forward to helping you again in the future! And YES, you should definitely give our HVAC a try!!!Thank you.
On their website they said outlet repair is $59. When the technician came, the price became $129!!! He said that's the diagnostic fee. If I don't pay him $129, he will still charge me $39 for dispatch!! He left me no choice but pay him $129 which suppose to be $59. He repaired the outlet and left. What a rip off. Be careful people. This company is not honest.
Posted: 12/27/2015 • Link to this review
Thank you for your feedback. The $59 outlet repair applies if the tech can resolve the issue with a basic diagnostic. If the repair requires a full diagnostic to find the cause of the problem (which involves checking your electrical panel, breakers and testing for the faulty wire) then the full diagnostic fee applies. If you have any further questions, please feel free to contact our Operations Manager, Mr. William Powell at 678-369-0699.
I had a nightmare of an oven install. Sears dropped off the range , went running and never looked back. I called Allgood and they were able to come out very quickly. They had to send out four different people..Dave the plumber, Lex the electrician, and Ron and Taylor , the HVAC guys. Only because this sick install required it..they were so good at what they do, professional , clean, and confident in their ability to get this in when I thought it would never happen. I would not hesitate to recommend Allgood to anyone and will most certainly be calling them back should the need arise. Thanks for everything!!
Posted: 12/16/2015 • Link to this review
Thank you for this great review! We will be sure to share your comments with Dave, Lex, Ron and Taylor. We sincerely appreciate your business and we look forward to helping you again soon!
I had my house completely rewired from fuses to circuits after installing a new HAC system. The new system was to strong for the fuses and kept blowing them. I contacted about 3 electricians but Elijah Chaney was the only one to look at my HAC unit outside. The other 2 only checked the fuses board and gave me quotes. Elijah was thorough enough to check both inside and outside where the HAC was located. This was a big project but Elijah went over all the details and explained everything to me in layman's term. He presented 3 options to me and explained everything in detail. I was pleased with the option I selected as well as the work he performed. My job was completed in 2 days as promised and my HAC problem was solved. I would not hesitate to use Allgood Plumbing and Electric for any electrical needs. Satisfied customer, Kerry Smith
Posted: 12/12/2015 • Link to this review
Thank you for your great review! We are happy that Elijah was able to help you with your electrical problem, and we'll be sure to share your comments with Elijah and the team here at Allgood. We sincerely appreciate your business and we look forward to helping you with any of your plumbing, electrical or HVAC needs in the future. Thank you!
Ken was on time and very professional. He was knowledgeable on all things plumbing. He completed the install in no time and also gave some great tips on maintaining the unit. Thanks Ken!
Posted: 12/10/2015 • Link to this review
Thank you for your great review! We'll be sure to let Ken know that you were happy with your service and share your comments with the rest of the team here at Allgood. We appreciate your business and look forward to helping you with any of your plumbing, electrical and HVAC needs in the future!
I had read good reviews about AllGood so I thought I'd give them a try. I had a tank leak on my master toilet. The plumber determined the main tank was leaking, which I suspected, and the tank needed new seals below but insisted that the new internals and flush saver I purchased from Home Depot wouldn't work and replaced it with a generic mechanism. I paid $335 for an hours work, which I'm not sure is a good deal or not but I needed it done. I also asked to have the kitchen faucet tightened but he said he did the best he could and it's still loose. Either he came unprepared and didn't bring the tool to do it or just didn't want to do it. I know Home Depot has the tool for $25 but didn't want to purchase it for a one time use. I just realized that I could have gotten a new toilet installed for about the same money. I feel I was way overcharged for what was done. I will not use them again and I wouldn't recommend them.
Posted: 12/08/2015 • Link to this review
We sincerely apologize for your experience with us. We would like to learn more about what happened on your service call and see if we can rectify the situation in any way. Your contact information is not available on Kudzu. Please give us a call at the office at 678-369-0699 and ask for our Operations Manager, Mr. William Powell. Thank you, and we hope we can resolve this issue for you as soon as possible.
I noticed my water bill double from one bill to the next, but couldn't see any water leaking nor any failures in fixtures. Called AllGood out to the house. Gareth came out and expertly reviewed all the plumbing in our house. He was able to narrow the location of the leak down to where it only took a few minutes for the leak detector team to pin point its location. Gareth then carefully removed our new flooring and took care of our leak. Throughout the process, he answered all my questions and educated me on the plumbing of my house. He reinstalled a shelf that needed to be removed to get to the leak and thoroughly cleaned up after the job was complete and was conscientious to wear show covers when walking through the house. I couldn't be happier with the service provided, nor the courteous and friendliness of all the staff at AllGood. Definitely, a class A business operation.
Posted: 11/12/2015 • Link to this review
Thank you so much for your great review! We will be sure to let Gareth and everyone here at Allgood know that you were happy about your service. We are happy that Gareth was able to fix your leak and keep you informed during the process. We just wanted to let you know that we appreciate your business and we look forward to helping you again in the future!
I have used these folks several times now and they have been on time, courteous, and thorough each time. This time Gareth E. showed up right when they said he would. He was patient with me as I took him through what I thought was needed. He then verified what work needed to be done and showed me an estimate with the most cost-effective way to go. He was personable while he fixed things up. It was another terrific experience. I will be calling back for future plumbing needs.
Posted: 11/05/2015 • Link to this review
Thank you for your great review of Gareth. We'll be sure to let him know that you wrote him a review and we are happy to share your comments with our team here at Allgood. We sincerely appreciate your business and look forward to helping you again soon. Thank you!
I had the good fortune of calling Allgood Plumbing to get a second opinion on a leak diagnosed by Sundial Plumbing. Sundial told me there was a leak under the concrete slab and would cost close to $13,000 and did not include repairs to the slab. Within 5 minutes of arrival, James Nuckles, from Allgood Plumbing concluded that there in fact was no leak. A spigot on the outside of the house had been left on (by Sundial) and created a sound of rushing water, which Sundial misdiagnosed as a leak. Shocking!My thanks to Jim Knuckles and Allgood Plumbing. One can draw one's own conclusion about Sundial.
Posted: 11/05/2015 • Link to this review
Thank you for your 5-star review. We are happy that James was able to correctly diagnose your leak source, and we will be sure to share your positive review with the team. We hope that you will give us a call for any of your plumbing, electrical or HVAC needs in the future.
James did a great job repairing a leak we had. He was honest, friendly and knowledgeable. We will be using Allgood again.
Posted: 10/01/2015 • Link to this review
Thank you for your review! We'll be sure to let James know that you were happy with his service. We appreciate your business and look forward to helping you out again n the future.
Rich (electrician) and Russel (plumber) came out today and were great! I have had others come out and give their professional input on what is going on and all of them were shady and not upfront with me. These guys are honest and their prices are affordable (it won't break your wallet)! They don't push anything on you! Try ALLGOOD, you won't be sorry!!!!!!
Posted: 7/30/2015 • Link to this review
Thank you for you review! We'll be sure to let Rich and Russell know that you were happy with your service. Thanks for choosing Allgood Plumbing and Electric. We sincerely appreciate your business.
Russel was fantastic. He was very helpful in explaining the features and helping me select the right disposal. I also appreciate the tact with which he explained how he fixed a small but annoying drip that I had simply been unable to stop. I took away one star because of a scheduling SNAFU. Once we identified that they had confused the scheduling, they did quickly adjust and find an available plumber.
Posted: 6/29/2015 • Link to this review
Thank you for your review. We just wanted you to know that we appreciate your business.
The plumber that came to my home was dishonest and tried to sale me services that were not needed. I called Superior Plumbing and used them instead.
Posted: 6/25/2015 • Link to this review
First, we would like to say we are sorry for the experience you encountered with our company. We have over 1500 Five star reviews online and none quite like this one and that is because of a very deliberate stance we take on phenomenal customer service. We are not sure how you arrived at your conclusion but we would love the opportunity to speak with you about your experience and take whatever measures necessary to reverse your opinion of our company as it currently stands. My name is Melvin Music, I am the owner, and I would love to personally take the steps to correct this for you. Please call our offices at your convenience. 678-957-6454. Thanks!
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Lighting on your patio are small additions or changes that pack a big punch. When you are planning your outdoor space, you simply cannot overestimate the importance of the lighting in that space. Make sure that you have enough and that you have the...READ MORE »
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Lighting on your patio are small additions or changes that pack a big punch. When you are planning your outdoor space, you simply cannot overestimate the importance of the lighting in that space. Make sure that you have enough and that you have the right kind. Here are 5 outdoors lighting ideas to talk to your plumber in Suwanee about for your ideal space. Walk on...Read more »