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I would recommend this moving company to my family members and friends planning to move, The crew that moved me were very friendly and professional, they arrived on time and wasted no time going straight to work, they completed the move two hours earlier than the last company i used,i would definitely use Allpoints moving services the next time i move. Great experience for me
Posted: 9/14/2011 • Link to this review
The good: 1.) They arrived on time. Even got there an hour early. 2.) Showed reasonable care in covering the moving items. The Bad: 1.) The movers REPEATEDLY hounded me for a tip even before they even moved the first piece of furniture. They asked about getting a tip at least 4 or 5 more times during the course of a 5 hour move. 2.) The broke my recliner and didn't offer to get it fixed. They just told me what I needed to do to fix it myself. Weren't even right about that... 3.) After the move they kept my entry key card to my old building. When I tried to arrange to get it back, I got 3 phone calls of failed promises to get the key back to me. After that, they just ignored my phone calls altogether. When I contacted the manager/coordinator, he gave me a lame excuse and said he'd get back to me. Of course I never heard back from them again. Mind you I got this treatment even after I gave them a $70 tip for a $500 move. The verdict: They get the job done, but have a lot to learn about being professional. I can't recommend this mover.
Posted: 7/30/2008 • Link to this review
30 minutes after the 3pm Saturday appointment time, I called to see where they were. I was told they were unloading a move now, and would soon be on their way. 2 hours later, I called again, got vague excuses and told it would be "later". Called at 7:45p, and told they weren't planning on coming at all that day. I was not told why, and they wouldn't tell me they would come the next day. Too late to call anyone else that day. Fortunately I was able to find someone to move me the next day on a Sunday, but at substantially higher cost (and a smaller crew, so I had to work with them). So, if you don't mind that they might not come, don't mind that they might lie to you, don't mind that you might find yourself in a position of paying a lot more to get another company to cover for them, don't mind that you might waste a whole day you set aside for moving, and don't mind having to sleep on a carpet in your new place because the beds are disassembled back at the old place, then go ahead and use these guys. You just might get what you don't mind.
Posted: 6/27/2008 • Link to this review
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