At AlphaTech we focus on providing quality service and customer satisfaction. Besides providing excellent service our technicians taking extra steps to making sure that our customers are aware how to stay safe and vigilant in the internet and recommend software that is safer to use, can block advertising and can warn you about dangerous websites.
OS Windows/Drivers recovery
Spyware, Malware & Virus Removal
Computer Parts Installation
Erased Data/Documents Recovery
& Other Tech-related Tasks
This is not like other repair shops where you give them your computer and they just do to it whatever they deem appropriate. This technician removed the virus right in front of me in about 10 minutes. The job was basically done and he could've just collect his payment and leave, but he stayed for a little while and explained how to avoid infection next time and recommended free software to speed up the computer. I respect people who are not there just for the money. I don't usually write reviews, but I felt compelled to let people know about my experience.
Posted: 11/26/2013 • Link to this review
I called a few computer shops and asked till what time are they're open and all of them closed at 5pm. I'm a working person and I can't go to computer repair shop in day times. And I don't want to deal with corporate services like geek squad. Then I called alphatech and the representative said that they are specifically working evening times as it's the most convenient for their customers. And I don't even have to go to the shop, they'll come to me for just $45 which will include the repair! And $35 for each additional computers/service at the location! So we repaired all our computers and while the technician were removing the viruses, he also removed a lot of other junk software, he even gave us tips how to stay safe. You will not believe how fast the computers can work when all the junk is removed.
Posted: 11/07/2013 • Link to this review
* By Appointment Only