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My technician, Brian Hunter arrived on time, was friendly and thoroughly explained the process both before and after treatment. During the treatment process Isaac, his co-worker also showed up and helped which was also appreciated.
Posted: 7/15/2015 • Link to this review
Sales Rep Danny D. was knowledgeable, professional, and persuasive without being pressuring. When I walked my dog two hours later, he was still on the beat, showing a solid work ethic. Service Pro Tony A. was friendly without being too familiar, clearly knew what he was doing, and showed genuine concern for my family's wellbeing and property. Would recommend. - Crystal S.
Posted: 5/14/2015 • Link to this review
I was very pleased and satisfied with the customer service I received from Erin.. she definitely went above and beyond to help provide a solution for our account.. I really appreciated her efforts and understanding.
Posted: 2/02/2015 • Last edited: 2/10/2015 • Link to this review
Both the sales rep, Parker Anderton, and the service technician, Jarred Edgerton, were exceptionally professional. They were both informative and friendly and answered all questions about their product, and what could be expected. The service technician arrived on time and was very thorough about what services he would be performing before and after the application. Highly recommend!
Posted: 6/27/2014 • Link to this review
Alterra is a step up from others who make the same claims. Sean Denton is my bugmaster and he is friendly and pays attention to detail in covering all the nooks and crannies that might be attractive to a bug. He is very personable and professional and cares about his customers.
Posted: 10/25/2013 • Link to this review
I have been an Alterra customer for a about two years. Matt C. was my service professional today. He did a great job, addressing all my concerns and questions. He was very well educated in the field. My main concern was carpenter bees. Thanks for the revisit! Brent C.
Posted: 10/16/2013 • Last edited: 5/17/2015 • Link to this review
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