I recently had my roof replaced by American Craftsman. The owner came to my house and educated me about roofing, helping me make an informed decision. He was able to schedule the work very quickly, and his team completed the roof in one day. (I have to add that I have what they call a "simple" roof - no dormers, etc.) I was really impressed that the owner was concerned about making sure the delivered shingles would not interfere with traffic around my house or driveway. And, unlike other roofers I interviewed, he had a genuine concern and appreciation for his crew. He actually knew who would be doing the work and could vouch for their professionalism. (Other companies said they used subcontractors - and they could not tell me which one would be assigned the work.) When I came home I had to look twice. Although I could see the roof was new, I couldn't believe how clean my yard looked. I had a previous experience with a roofer at a home I rented, and I expected to see stray old shingles and nails. But two weeks later I have yet to find a nail. The price was very reasonable, and the materials lokos great. I would definitely use American Craftsmen again, and I woud recommend them highly to anyone who needs a new roof.
Posted: 4/05/2011 • Link to this review
Rodney and Steve were great to work with, they were true to their word and provided superior service. They did a great job installing our new roof and cleaning evertyhing up. The best part is they did not require payment until the job was done to our satisfaction which was done expertly.
Posted: 10/29/2010 • Link to this review
We needed shingle replacement on a 1913roof and were thoroughly pleased with the performance of this outfit. When we met with the proprietor, we wanted a price quote (fourth so far)and he wanted a signed contract. He got it after briefly negotiating extra services and reducing the asking price. The crew, crusty shirtless sun-baked roofers, were as polite and friendly as they were meticulous, fast-paced and scrupulously tidy workers. They graciously agreed to haul away a load of debris as compensation for having cracked a storm window. I am one satsfied customer, Timothy Murray
Posted: 10/23/2010 • Link to this review