my husband and i have rented in past from AFS but were turned off by the arrogant blonde manager. trust me she talks like a sailor and was quite rude to us. it is uncalled for a manager to berate customers that work hard for their money. i was turned off by how this lady gaga look-alike barks orders like seargent carter. we wont be spending money there as we found a nicer unit from secur-care
Posted: 7/28/2011 • Link to this review
We are sorry for your experience, as this sounds very out of the ordinary, and we are having trouble understanding how this sort of situation could occur if you are not a tenent, or were inquiring to rent a unit. Would be happy to speak with you and get more information as to what occurred so that it can be corrected. Who were orders being barked at, as there is typically only one employee in an office? Our employees are required to dress conservatively, as well as, appropriately for performance, and are checked daily via our live video. Could you explain to us what exactly happened or was said? Again, we would like to offer our sincere apologies for what you feel was a bad experience, and wish you well with your current storage unit.