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This company took over Liberty Trash Disposal who I was with since 2006 and satisfied with their service. When American took over the service declined substantially. After several times of them not picking up my garbage I decided to go with another company. When I called to tell them I was leaving and to come and get their garbage can the man informed my that there would be a $20.00 cancellation fee. He said it was in the contract that I had with Liberty. I NEVER, nor would I ever have a contract for garbage collection and even if I did I certainly wouldn't have agreed to pay a cancellation fee. The nerve of this company, they provide terrible service and then try to squeeze out additional money when you go else where. STAY AWAY FROM THIS COMPANY unless you like customer no service.
Posted: 6/15/2011 • Link to this review