1709 W. Bethany Home Rd. Ste C3. I started going there 4weeks ago and at first it wasnt bad the wait was long but the prices are great. They had gave me trial contact to try on for a week to see how they feel and when I went back i had told the Doctor i wanted color. He got an attitude and said that I should have told him from the beginning. I explained to him that I wanted Acuvue 2 and he gave me Freshlook trials. I set an appt and when I went back they scheduled the wrong time so I had to reschedule. I went in yesterday frustrated and told them that i want Acuvue 2 colours and they finally just finalized my script. My sister went with me and when the Dr had told the general manager that I want color she had seen them laughing about it like it was a joke behind my back. When the general manager came to help us my sister asked why were they laughing and pointing and he said because they had my script wrong and he hopes we did not take it in an offensive way. I was going to order my contacts through another company so i would not have to deal with them anymore but they wanted me to go through them so I was having the hardest time getting my script. I called today and was put on hold for 20 mins and called back. I finally got it but never again am I going there.
Posted: 7/07/2012 • Link to this review