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Thank you for taking care of my home and all my changes. We are very skeptical since we have moved and Scott and his installers do a great job. Took care of every question I had and made sure we were happy. We will definately use Andrews & Crockett, Inc. again.
Posted: 6/03/2007 • Last edited: 3/21/2012 • Link to this review
Communication is key and changes are natural with a big remodel like yours. We appreciate your communication to us about what you wanted and it certainly worked out and created a beautiful interior remodel and master suite! Thank you for the review!
I had an appointment in which I sat for an hour and a half in traffic that they forgot about.
Posted: 5/30/2007 • Last edited: 3/21/2012 • Link to this review
We apologize for missing you and your appointment. We always call before our set time and if we can only leave a message or get no answer, we will not come until we hear from you. With gas prices as high as they are and all our vehicles we have to be diligent to keep our pricing down. Please call us back and we would be happy to rescedule.
My mother hired Andrews and Crocket to remodel the bathroom my sister and I share. When Scott came out for the initial walk through he explained to me what was going to happen and I felt comfortable and left it all up to him. We are very pleased with the work, Ron is the best, (not to mention my daugheters adore him), just a little side note, he made our bathroom look like it should be in the master suite. We love it and it feels like heaven when we enter into our new luxury style bathroom. Thanks!
Posted: 5/29/2007 • Last edited: 3/21/2012 • Link to this review
Thank you Mrs. Davis for the nice review. It was a lot of fun working at your house. It is always nice to work for such nice people and it makes us really want to go the extra mile to make you happy! Enjoy your bathroom and let us know if we can help you with anything else.
My husband and I hired Andrews & Crockett (A&C) to remodel one of the bathrooms in our house. We spoke with several contractors, and we selected A&C because of its professional communications, insurance coverage, references, and competitive prices. In retrospect, we were very happy with our decision. A&C was knowledgeable and able to offer timely recommendations that made the remodeling process easier. We had a few unexpected hurdles along the way, but A&C always worked out a solution before we even had time to worry. Scott, head of A&C, communicated in thoughtful, clear and patient fashion, and responded promptly to our concerns. Just as importantly, A&C started and finished the project on time! There was one aspect of the job that left us momentarily dissatisfied, but A&C made sure it was promptly addressed. The painting crew for our remodel came over the weekend (and we did appreciate them agreeing to work the weekend in order to finish on time), but the crew supervisor was out of town that weekend. The painters rushed through the job and left some holes in the trim uncovered and chipped the corner of the granite vanity countertop. We informed A&C and were very pleased that A&C made sure the problems were fixed completely-- the painters came back to fix the holes and a granite repair specialist fixed the countertop. We include the experience with the painters to give any prospective customers an example of how well A&C deals with any issues that arise.
Posted: 5/11/2007 • Last edited: 3/21/2012 • Link to this review
Thank you Mrs. Diaz for the nice review. What a fantastic transformation of your hall bath and we appreciate the business. There is never a remodel project that does not come with its unexpected issues, but for us the key has always been to keep our heads up and work through it to a solution. We look forward to doing more work for you in the future.
We found Andrews & Crockett on Kudzu.com after a long search of trying to find a professional builder that could take a unique idea and transform it into a beautiful addition to our home. Scott's crew did a spectacular job on our built in cabinet with a swivel T.V. and most importantly, we really enjoyed having them do the work. They were polite, on time, very clean and respectful of our home and we will certainly use them again for our next project. Outstanding!!
Posted: 5/04/2007 • Last edited: 3/21/2012 • Link to this review
Thank you very much for the nice review. It was really nice to design such a unique built in and see it come to fruition. This will certainly be a project featured on our website!! It was great working for such nice customer's and we look forward to your next project!
I told Scott with Andrews & Crockett I would leave a honest review and here it is. Thank you for calming my fears of home remodeling and being so up front. Scott and his crews are hard working and do communicate well. I talked to them everyday to check on the status since I am always at my office. They took care of all the details and I appreciate that and had ideas I would never have thought of. I will call them again.
Posted: 5/03/2007 • Last edited: 3/21/2012 • Link to this review
We enjoy a good challenge and understand you were very busy so we are happy we could help! Thank you for the nice review because we understand there is no better reference than a happy customer. Don't forget to call us for the back porch when you are ready too!
Seemed professional and was on time for the appointment. However, Scott Crockett never followed through with the estimate. Didn't want to be bothered with the job, but didn't have the courage to say so. Just strung me along. I never revcieved a follow up call or the estimate. Just wasted my time.
Posted: 5/01/2007 • Last edited: 2/18/2011 • Link to this review
We certainly apologize if you feel we wasted any of your time, however we only have a few estimates due out and they are all within the 10 day mark so we can not figure who you are. Perhaps your estimate was delivered via email and ended up in a spam folder? We have not received any calls missing estimates either?? We try very hard to be available to our customer base and to turn all estimates around as fast as possible with a lot of detail. Again we apologize for the inconvenience and we could most likely have cleared up this matter if we knew you were a customer with a phone call.
My wife and I are about to put our home on the market. A pre-sale inspection revealed several internal and external issues that needed to be dealt with. A call to Scott at Andrews & Crockett on Friday to help with just one of these problems turned into a bunch of tasks checked off our to-do list by the following Monday. Scott helped us with solutions to the internal structural issues in the basement and attic revealed by the inspector as well as referred us to a great contractor to strip and stain our back deck. These people are friendly, knowledgeable, and helpful as well as prompt. I would not hesitate to use them again.
Posted: 4/30/2007 • Last edited: 3/21/2012 • Link to this review
Scott and his crew did a great job and finished in a timely manner. They kept intrusion of daily life to a minimum. I especially liked the way the superintendent of the job checked daily on progress.
Posted: 4/06/2007 • Last edited: 3/21/2012 • Link to this review
I highly recommend Andrews and Crockett. The work was completed on time, the employees very polite and knowledgeable. The price was also great.
Posted: 4/04/2007 • Last edited: 3/21/2012 • Link to this review
Thank you Bryan for the review. We enjoyed building your deck and we hope your new family enjoys it too. Best of luck to you in your business too!
I was left in a lurch by a contractor who went into bankruptcy and abandoned my job. Scott was one of the few who was willing to pick the job up and deal with the code infractions and get me finished up. His subs are of good quality and Scott calls to follow up often. The strengths of Andrews and Crockett are definately the communications, professionalism, and they seem to have a good report with Kennesaw and their requirements. I didn't have to worry about this at all. Job came in on quoted budget
Posted: 3/16/2007 • Last edited: 3/21/2012 • Link to this review
Thank you Mr. D for the nice review. We hate to see nice customer's running in to trouble with other remodelers, but we were glad to come in and help you out of a tight spot. Thank you for your business and the basement turned out beautiful! Please tell all your friends about us!!
Scott and his crew did a great job on our master bath remodel. Scott came out right away to give us an estimate and explain what they would be doing to our shower in order to fix the problem. Communication was great and we would definitely give them a call for the next home repair. Thanks guys!
Posted: 3/13/2007 • Last edited: 3/21/2012 • Link to this review
Thank you Karen for the nice review. It was great working for you and Patrick and we hope we made your 1st remodeling experience a good one. We look forward to doing future projects for you and wish you both all the best! Thank you for letting us earn your business!!
Kudzu is a great service and I had Andrews & Crockett, Inc. come into my home and work in my kitchen. They are fast and have great communication even on a small job. I am going to have them bid on my basement too. Anyone can email me or my wife at email@example.com if you have any questions about my work.
Posted: 3/09/2007 • Last edited: 3/21/2012 • Link to this review
Mrs. E you were a joy to work for and we are glad you liked the job. Kitchens can be overwhelming projects with so many choices and we do try to give you as much info up front as possible. Thank you for letting us earn your business and please tell all your friends about us too!!
What can I say that hasn't been expressed already in previous reviews? Only that I concur with the quality of work Andrews and Crockett delivers. Scott provided a detailed quote which convinced me this was the company I wanted to contract with. Scott answered 9 out of 10 calls and returned the 1 call usually within the hour. Communications via email were exceptional as well. The staff were easy to work with and professional. My basement turned out great and I would highly recommend Andrews and Crockett. Scott truely made my first attempt at a house remodeling project successful, both in quality and financial aspects.
Posted: 1/02/2007 • Last edited: 3/21/2012 • Link to this review
Thank you Mr. Griffith for the great review and for allowing us to earn your business. The space turned out GREAT and we really enjoyed working with you. Please keep us in mind for your future projects and please tell your friends. We love the opportunity to pay all our customers lots of REFERREL FEES!!
My husband and I interviewed several contractors for our master bath/ closet remodel and we were impressed by Scott Crockett's initial visit, proposal, and quote. The quote was competitive, detailed and clear. There was no question we would go with A&C. They completed our job in a timely manner, addressed any concerns right away, and the quality of work was terrific. Their guys are very professional, courteous, skilled, and reliable. The tile work was exceptional. For me, communication is paramount and Scott was outstanding, returning calls and emails promptly. I'll certainly have Scott and Jeff look at my basement project next year. I highly recommend A&C and would be happy to speak to anyone as a reference. Thanks we love the bathroom!
Posted: 12/07/2006 • Last edited: 3/21/2012 • Link to this review
To get such a nice review from a professional project manager is a real ego booster! Thank you Janet for allowing us to complete your Master Bath remodel. We look forward to helping you when it is time for the Basement Remodel too. Thank you for letting us earn your business!