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Two years ago and new to Atlanta, my cat was losing weight and not eating, we took her to her regular vet before we moved and all test came back normal and was told said she was simply stressed over the move. Once in Atlanta we took her to see a primary care vet and had several test including x-rays and everything once again came back normal. On a Friday afternoon she was not herself, I called her primary vet who recommened we visit Dr. Biddle at AEC. Said he was the best at ultrasounds. Within 30 minutes of arriving, Dr, Biddle noticed something on her intestine and after giving us options we decided to have surgery to see what the mass was. Through tears I explained this is my "baby"and to take good care of her. The surgery was done that night. Dr. Biddle took the time to call us to let us know he found the mass and recommended to remove it. He was very kind during this conversation and kept in touch throughout the night. The mass did come back as cancer, however we were also recommended to GVS and an oncologist we continue to work with and she is still with us two years later. We give a great deal of credit to her success to Dr.Biddle and is wonderful care and knowledge. THANK YOU!
Posted: 9/04/2013 • Link to this review
Have used this center in the past and had a fairly good experience until recently. Took my dog there mid July for very severe vomiting. All labwork done and only abnormal was pancreatic lipase indicating pacreatitis. DVM had an attitude with me that "your dog is old" and you will loose her soon. Even though this had suddenly happened. Only prescribed Pepcid and anti-emetic for her. No antibiotic was prescribed even though I asked DVM about this, he said she didn't need it. Dog continued to get sicker over the next two weeks. Eventually, I carried her to another vet who said that pacreatitis is treated with an antibiotic and gave her an IM injection she was so sick. It has only been 4 days since seeing the other vet and my dog is running around, barking at strangers, eating very well and is doing much better already. In all my research online about pancreatitis, it says over and over that it is treated with an anti-biotic. My dog could have been feeling better much sooner, as as I almost lost her, and I will never ever use this center again. Just because a dog is older doesn't mean you don't treat them for things that can be simply healed. I still get cold chills when I think that the vet there even suggested that I put her down because she had pancreatitis. Hey DVM, hopefully when you get older and have to do to the hospital, they won't look at your age and decide not to give you an antibiotic! Or maybe they should!
Posted: 8/06/2013 • Last edited: 8/20/2013 • Link to this review
Had an emergency situation with my cat Labor Day weekend. AEC of Sandy Springs was recommended to me by a vet tech who does house calls. Dr. Daniels is wonderful. He is very thorough, professional and compassionate. He listens and is genuinely concerned about the welfare of the animals he treats. This hospital has the latest equipment and the friendliest staff from the time you walk in the door to when you check out. Helena is the absolute best! I know she loved on my girl while she was there and nursed her back to health. I am forever grateful! These people saved my cat(child). I found them to be very reasonably priced for emergency care. The doctors are very thorough without being overly aggressive with treatments and drugs. They do what is needed, relevant and medically necessary. I highly recommend this place. I drove all the way from West Cobb county to them. They are worth the trip! Thankfully they are an option for me because I was not happy with Cobb County's emergency vet. My other cat would probably be alive today if I had taken him to AEC of Sandy Springs instead of the other place :(
Posted: 9/15/2012 • Last edited: 4/16/2013 • Link to this review
My 12-year-old cat became ill on a Friday and became significantly worse by Saturday aftenoon--lethargic, wouldn't eat or drink. My vet was closed, so I came here. She had an high fever and infection. They gave her fluids, a fever reducer, and antibiotics to take home. When we arrived home, she went straight to the food dish and started eating! Their prices are what you would expect for emergency care, but not exorbitant by any means. And unlike some emergency vets, they didn't immediately suggest an expensive hospitalization. I would definitely use them again, even if I had to drive across town.
Posted: 1/16/2010 • Last edited: 4/16/2013 • Link to this review
I had to bring my dog in this weekend with an emergency medical condition; he stayed all day and overnight. Dr Daniel and Dr Prather (and the staff) were exceptional. They showed genuine care and concern and took the time to explain everything along the way during this very emotional experience. They even called me twice after I had left to keep me up to date on his condition; it was nice that I never had to make the effort to call them (although I wanted to every hour!). The facility is very nice and I left with a very thorough report, a copy of his xrays on a CD, a package of prescription food and a recipe to make their recommended meal. They even sent a report to my usual vet's office so they were aware of what had happened. Hopefully I'll never need their services again but if I do, I have peace of mind knowing they are there.
Posted: 9/22/2009 • Last edited: 4/16/2013 • Link to this review
I have been using Dr. Bateman and Dr. Ford for many years. Both are very personable, caring vets. I have also boarded my dogs with them. Although the prices went up after a total renovation a few years ago, I believe that they are competitive in this area. I will continue to use them as long as I have pets.
Posted: 12/11/2008 • Last edited: 4/16/2013 • Link to this review
So I had an a couple emergency calls with my dog/son and this vet and been so helpful every time just over the phone. They tell you what you need to know and help you with the problem. They don't just tell you to come in they try to help you first. That is A+ in my book. It is not always about getting the money in the door it is about the patient. I thank them so much for the time and patience they have given to me and my hairy child. :-) (Even for a couple that I found out were really dumb calls!)
Posted: 8/17/2008 • Last edited: 4/16/2013 • Link to this review
When I first moved here, I took my cat here. Turns out he was okay, but the vet wanted to give him a medication. I said, no, I wanted to double check with my vet back home b/c my cat had reactions to various meds. My cat has major allergies. The vet got very angry and said some nasty things to me. All I have to say is that I'm glad I said no, because I called my vet that very next morning and it turns out he had a bad reaction to this particular med before. I thought it was very unprofessional, arrogant and presumptuous of the emergency vet to be so dismissive of my concern when I know my cat best. The receptionist was very nice, though.
Posted: 10/18/2007 • Last edited: 4/16/2013 • Link to this review