One of the technicians has the worst attitude and customer service. I was spoken to very rudely when making the payment for no reason in front of other clients. Speaking rudely is not the way to do business.
Posted: 2/25/2011 • Link to this review
I have had many many pedicures here and have ALWAYS had a good experience. The staff can be quiet, but when you talk to them, they talk to you and are friendly. I always get complilments on my toes afterwards, they do a fantastic job! Some "high end" pedicures I've gotten in the past were far pricier and the quality was not even remotely comparable, therefore I ONLY go to Anna Nails now.
Posted: 5/24/2010 • Link to this review
Not only do their nails techs have bad attitudes (the one doing my mom's nails was a b*tch, but did a great job), but the man that did my nails did a VERY poor job. I grew my nails out so they wouldn't look weird with white tips, but somehow I ended up with nails that were predominantly white. I even told the man that there wasn't enough pink (or nail bed). I was extremely unhappy and expressed it, and in response they did nothing. They didn't offer to make it right or satisfy the customer at all. I paid $40 for nails that I went home and painted over. I will never go there again and I'm telling everyone how terrible they are. I've never had such a bad experience anywhere else I've had my nails done.
Posted: 9/13/2008 • Link to this review