Made a mess of my transmission after over filling. Bad communication. Waste of time. Failed in many ways. Just so unprofessional. Use Non- ASE certified mechanics in the lube area. Can't call service manager direct at x326. Hard to get ahold of without being there in person. This is just a taste of what you can expect from this dealer. Over filled my trans. Lucky for me there is vent hole on this transmition. Or I would be looking at a rebuild. This dealer has poor custimer service. Called ford costimer service 800-392-3673. Finally got anwsers and a slow responce from the dealer. Bad experiance all the way around.
Posted: 6/30/2009 • Link to this review
I have had 2 great experiences so far at AV Ford Lincoln Mercury. First was my purchase of my 2009 Flex I love it and the people were great!! Then I came in for my first oil change and I got wowed by the customer service. My husband also took his 07 Mazda took there Quicklane and that was great too!!
Posted: 4/26/2009 • Link to this review