Owner of Apache Taxi saw my negative reviews and personally called me. He was sincerely apologetic about the bad experience I had at the hand of his employees. He sent me a check for the difference in fares and also made sure the website added a disclaimer on its quoting system. This was settle professionally and to my satisfaction. Kudos to the owner for properly handling this manner. Changed my stars from 1 to 3. - AZtoNYC
Posted: 2/06/2012 • Link to this review
This taxi company engages in typical bait-and-switch tactics for pricing. I was quoted a fare for $70.24 from Tempe to Sun City. When I arrived it was $94.25, before tip!! When I tried calling the company the manager was always too busy to talk, never called me back. Finally got to speak with her (Robin) and she was as rude as her other employees. Started up making up blatant lies, and could not answer me when I asked why I was never advised (a) online, (b) in an email confirmation or (c) by the driver that not taking Grand the whole way would be more expensive. This is how they are making money in a recession - quoting a low price, then demanding payment when you get there (and it's higher!). Do yourself a favor and don't use these crooks.
Posted: 1/24/2012 • Link to this review