My dishwasher had stopped working just before I was to have 40 people over for a party. Justin called me, and though he was unable to make a visit to my home in time for the party. He graciously helped me troubleshoot the problem. I followed his recommendation and "viola" it worked. That kind of service/helpfulness is uncommon. Kudos and Thank You!
Posted: 1/08/2016 • Link to this review
I was referred to Justin by a mutual friend.I found him to be personable and knowledgeable. He listened to our problem and was attentive and professional, and even answered questions over the telephone to diagnose simple issues "at no cost". needless to say, we have found our Appliance Services Company! We will use Apex again and would definitely recommend this company for quality service.
Posted: 1/20/2015 • Link to this review
Justin diagnosed, repaired and tested the repair he did on our Bosch Washer. How he differed was his knowledge of the machine, and how thorough he was. On time, fairly priced, and now we have found our Appliance Guy" Full recomendations from us.
Posted: 12/05/2014 • Link to this review
I called Apex for work on my Kenmore HE4 Washer after it stopped working and Mark was dispatched the same day. He arrived on time, gave me a pre-call to let me know he was on his way, diagnosed the problem, and cleaned up the area he was working on. Mark was very knowledgable about his line of work. I would use Apex again and would definitely recommend this company for quality service.
Posted: 2/20/2014 • Link to this review
Called Apex from 5 star Kudzu review, left message and was called back in 15 min. Justin came that afternoon, identified issue with our 9 yr-old dryer and fixed it same day. Awesome, friendly, prompt service. Would call them again and tell friends.
Posted: 9/22/2013 • Link to this review
After being stood up by my other appliance repair company, Justin came and saved the day - arrived exactly when he said he would and fixed the problem with my freezer immediately.
Posted: 7/02/2013 • Link to this review
I called these guys Monday morning with a leaking front-loader GE washing machine and they were able to obtain the part and repair my washing machine on the same day. Great work Justin and Apex! I would certainly recommend them.
Posted: 1/29/2013 • Link to this review
The Apex technician showed up at the scheduled time. He did a great job contacting me the day before and the day of the repair of my refrigerator. He took the time to explain the problem with the freezer side of my refrigerator before he repaired the issue. So far everything is working. He was very professional and knowledgeable about my refrigerator. I plan to use this company again for any future repairs.
Posted: 4/19/2012 • Link to this review
I have no problems leaving 5 stars for these guys. woke up to a non draining washing machine. Apex came out same day, diagnosed and repaired the issue and also had the part on hand as they picked one up just in case they would need it. couldn't be happier and definitely saved money over buying a new washing machine and new clothes.
Posted: 1/31/2012 • Link to this review
This company couldn't have been better. The tecnitian came and finished all m y problems in 2 hrs. He was very knowlegeable and professional. I will have him again when needed and I will recommend him to friends.
Posted: 1/20/2012 • Link to this review
I found and scheduled Apex Applance using ServiceMagic. I was impressed with the knowledge of the technician that worked on my Maytag refrigerator. The issue I reported was fixed and he gave me tips on how to prevent the problem in the future. I plan to recommend them to my family and friends.
Posted: 12/05/2011 • Link to this review
The owner answered the phone when I called and then took the time to ask details of the problem with my dishwasher, before coming out. He explained a couple of scenarios and provided the cost possibilities. He actually came out the same day I called, and was able to get it working without replacing any parts. Highly recommend.
Posted: 8/18/2011 • Link to this review
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