Please do not trust or be fooled by ANY posting health inspection grades provided for this restaurant -- you will be surprised. I landed in the ER, spending Christmas day in 12/2011, suffering from Gastroenteritis! After receiving open records from the Environmental health department a couple of weeks ago, it reveals last year alone, this establishment received TWO failing grades under 65%, stemming from public complaints and all showed a risk factor for foodborne illnesses (not washing hands, dirty kitchen, etc.) earning a score of 2 out of 3. Oh and guess what, after inquiring about 2010 inspection reports, I was told earlier this week, no inspection has been reported in the system for that year -- WHAT!! Now what's wrong with this picture folks?? Restaurant inspections must be conducted twice a year!! To complicate matters even worse, not only is 2010 inspection information unavailable for my access, the failing inspection in 8-2011 listed disturbing behavior such as: "Observed employee cleaning his station touching trash cans with gloves on and returning to preparing food dishes without washing hands and changing gloves" Think this information is false,? Submit your own request for open records to the Fulton County health department. You will also see five inspections had to be conducted in 2011 alone, over 50% of the annual inspection requirement .
Posted: 3/01/2012 • Link to this review
I like this Applebees. My associates and I would rather go to the Applebees on Cascade than the one on Thornton Rd because the service is so much better. I have never had a problem with bad service, and the food has always been excellent.
Posted: 3/16/2006 • Last edited: 4/30/2009 • Link to this review
The atmosphere was ok. But our server started out not being too pleasant. We had kids with us that she was rude to. Eventually we sought out the manager and spoke with her about the server's attitude. As a result, the server came back over and apologized for her rudeness (due to a toothache) but that's still no reason to sour towards guests upon arrival.
Posted: 3/13/2006 • Last edited: 4/30/2009 • Link to this review
I'm glad that this restaurant is in the neighborhood, but the service is really bad. They just need to hire all new wait staff; the managers are great, but it takes 15 minutes to even be acknowledged once you walk in the door. The servers are way too casual (attitude wise) and they treat you like you're a buddy of theirs and not a customer. It's disappointing because this part of town is fast developing and it was great to get another restaurant there for variety, but they'll need to step it up if they want repeat customers.
Posted: 2/26/2006 • Last edited: 4/30/2009 • Link to this review