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Arbor and Sage built some exterior stairs and face a wall with stone. Less than a year later the stair steps started settling. I contacted the Project Manager and he refused to repair them unless I paid them additional money. I had all ready paid them $24,000 for the stairs and wall. I wouldn't recommend them to anyone unless they repairs the my steps!
Posted: 12/04/2017 • Link to this review
I got a call from the customer 3 years after the steps were installed. They were large stone slabs installed on dirt going up the hill. The landscape plan called for plantings and mulch on both sides of the steps to prevent wash and settling. The plants were never installed and no mulch was in place. I told the customer I would repair the work at cost and I am shocked to get a negative review.
I had my back yard re-done with many plants transplanted and drainage system and sod installed. Kelly and his crew were great. They were a joy to have around, they did all I asked and more. They were the only company I found willing to do all the transplants and they did a great job. The problem came when they had gone and I had some problems with the sod. They came back and resolved them all, but it took a long time. I live so far away from Canton that it was difficult for them to schedule a return visit. For anyone in their part of town, I would highly recommend them. For those of us who live further away, I'd say look for someone more local that will be more available to fix problems. Having said that, I am totally happy with my back yard now and Kelly went above and beyond to make sure I was satisfied.
Posted: 6/10/2010 • Link to this review
This is the landscaping company to use from now on! How many times do you call a company and they NEVER call you back from a quote or anything! It won't happen with this company! Not only do they offer high-quality design work, they also offer hardscapes that are beautiful! Very professional!
Posted: 1/24/2008 • Link to this review