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First, scheduling appt for next day was easy - one call. Arc Angel Electrician Rodney English arrived promptly as scheduled. Diagnosed and repaired wiring issue within an hour. He was knowledgeable (most importantly)- as well as friendly and courteous. I signed up for their maintenance plan and highly recommend their service. Ask for Rodney!
Posted: 9/19/2015 • Link to this review
We certainly are proud of our newest employee. First and foremost knowledge is key. We do our best to make sure all our technicians are properly trained in all aspects of electrical. The rest of the things you have spoken about sure seem like no-brainer things for a company to do, but unfortunately it's just not the case with most. We appreciate your feedback, and look forward to helping out in the future. Don't forget that you save 15% off any service for the year you have your maintenance plan! It pays for itself most times.
My wife and I recently purchased an electric car (EV). With this comes a new world of electrical "adjustments" within the home...some are necessitiy and some are convenience. In our case, we needed a 240V with 50A to "future-proof" our new EV lifestyle and charging requirements. Sound overwhelming? It can be... However, I called Justin and James (again) to help me figure our the best solution. In this case, there were many factors, including a future expansion of a portion of our unfinished basement. They determined that the best method of "future-proofing" our home would be to create a 100A sub-panel, giving us room to grow (i.e. - hot tub, outdoor lighting, work out room, movie room). We also tackled some other improvements, such as, LED recessed lighting with dimmers and REMOTES!, fans with dimmers/mulitple speed options... The list goes on. These guys know their stuff, are CURRENT (for those of us that like gadgets), and are fair with the amount of work and materials needed...I recommend these guys to anyone looking for quality, knowledge, and professionalism. Great work, again. Thanks!!
Posted: 9/16/2015 • Link to this review
Glad we could help out again! Thinking of the future is what we always strive to do. Installation can happen, but in the process can limit your system's capabilities down the line. We aren't that type of electrician. We actually care about our customers, and while we may not be the cheapest in town, the work and service we provide are above and beyond any of our competitors. We greatly appreciate you taking time out of your day to give us this review. It means a lot to hear back from all of our customers.
Martin & Neri troubleshot a failed circuit and replaced a GFI receptacle, $260. I haven't shopped around, so don't know what kind of value that is, but they were courteous (eg wore booties, nice) and seemed thorough.
Posted: 9/16/2015 • Link to this review
Good point about value. There is no "standard market rate" when it comes to electricians. Value is always in the eye of the beholder, and it depends from person to person. Having a company that is reliable, neat, and provides quality workmanship is not easy to come by. With our warranties, insurance, and willingness to do whatever it takes to make a customer happy, we like to think we have a great deal of value. Safety in electrical work is our #1 concern. We know your home isn't just a place to lay your head down, but a place you should feel safe. We go out of our way to provide that with the work we do. Thank you for taking time to give us this feedback.
I had them install a chandelier and ceiling fan in my new home. They also did a power box check for me. They explained everything and were very professional. Word of caution, they are a bit pricey but it is well worth it.
Posted: 9/15/2015 • Link to this review
Great work isn't cheap, that's for sure. We do appreciate the review, and even drawing attention to our pricing. Licensed, insured, companies with warranties, and training can't be nearly as cheap as someone's "friend that knows electrical work". It shouldn't be. A highly skilled and trained electrician is a very hard thing to find. This is someone's home we are speaking of. We don't take that lightly, nor do we want anyone too. Your safety is our top priority. While electrical work is mostly unseen, behind the walls, and forgotten about, that's even more reason to have a qualified electrician install it. Thanks again for the review! Let us know how we can help.
As the President of an HOA in Forsyth County, I have had the good fortune to work with ARC Angle on several occasions. They are one of the most professional contractors that I have ever worked with! I would highly recommend them.
We love neighborhoods! Always glad to help out on an ongoing basis for subdivisions, and HOAs. Most subdivisions are slowly converted to LED to lower power usage, and maintenance costs down the line. What a super way for subdivisions to go a bit more green. Thank you for your review, and kind words. Don't hesitate to let us know how we can help!
I called Arch Angel Electric for a quote to replace some electrical outlets in my kitchen. Justin came out 2 days later. We received the best customer care. Justin quoted and had our outlets changed in no time! I will give JUSTIN a 5++ stars for his great customer service and quality of work. However, his new technology was a challenge. With that being said, it didn't slow Justin down. He continued the job and made the best of it. I will definitely use Arch Angel for all my electrical needs in the future and will refer to my friends.
Thank you for the review! New technology can be challenging when getting used to it, but it's for the best in the long run. Our new software update is a tad different, and when the guys have to juggle their normal day to day tasks, as well as learn new ones, it can be difficult. Justin always handles it like a champ. He is one of the best we have! Thank you again for the review!
They came and provided clear and detailed estimates, completed the work in a very clean manner, and were consistent with their original quotes. I would call them back, and would recommend them strongly.
Your recommendation goes a long way. No amount of advertising can compete with word of mouth, or from the mouths of our customers! Thank you for giving us this review, and let us know how we can help.
Arc Angel is the best electrical contractor in the region. They are the only one I refer and I probably do that weekly.
Thank you for taking time out of your day to give us this review! We appreciate the kind words, and are always happy to help however we can.
Seth and David corrected an electrical issue we were having. They were professional and courteous, and diagnosed/fixed the problem quickly and accurately. I am satisfied with Arc Angel will use them and recommend them to friends.
Posted: 9/04/2015 • Link to this review
We always aim to fix the issue fast, and cleanly. Seth and David are one of our top crews, and everyone seems to love them. We are honored to have them in the Arc Angel family. Thank you very much for taking the time to give us this review.
Justin and James from Arc Angel installed a chandelier in my dining room, replaced a light over my wet bar and replaced a lighting fixture in kitchen with 5 can lights. The work was quality and they got it done very quickly and made sure to not leave a mess behind. They were very courteous, helpful and answer all my questions thoroughly. Very pleasant experience, I would definitely recommend Arc Angel to anyone needing any electrical work.
Posted: 9/02/2015 • Link to this review
Thank you for taking the time to give this review! We greatly appreciate all of our customers, new and existing. It's our job to perform at the highest level possible, and leave your home clean. Enjoy your new lighting!
install Generac 36kW whole house standby generator and 2 new interior electrical circuits, exterior circuit with 3 outlets (porch) We went into the installation of our whole house standby generator with a lot of anxiety. Not only did nothing go wrong, but the professionalism of Justin & James who led the electrical work was well beyond any expectations. Knowledgeable, attention to detail, courteous and generally pleasant to be around - prompt and completed on schedule. ARC Angel will be our go company to for all future electrical work. Also thanks to the rest of the ARC Angel team (Matt, Rodney). All electrical work was done by ARC Angel: 1. updated service entrance 2. improved/replaced home electrical ground 3. installed 2X automatic transfer switches 4. installed exterior service (breaker) disconnect 5. installed generator breaker disconnect 6. installed exterior surge protector and interior service panel surge protectors 7. installed all wiring from service entrance and to/from generator (opposite side of house) Generator install, start-up & testing performed by Perkins Generator Sales & Service (Josh) Propane gas regulators and new connection by Mark Heard Fuel (Lyndon & Staley)
Posted: 8/31/2015 • Link to this review
Glad we could get you safe and comfortable for the upcoming winter season! As the winter's seem to grow colder, and much more harsh around here, it's a great investment for that generator. Now all your neighbors will want to come over when you are the one with the lights and heat! Thank you for the review, and just let us know how we can help.
The technicians, Martin and Neri, were prompt and courteous. They quickly resolved the hard to reach issue and gave us a very generous rate to boot. Recommended.
Posted: 8/30/2015 • Last edited: 11/03/2015 • Link to this review
Thank you for the feedback! While we love the simple projects, the harder ones are where we really shine. We do our best to keep the rates comparable to the quality of service each customer receives. Thank you again for the review!
I was very satisfied with Martin and Neri's work. Arc Angel did a great job on my house. They explained their recommendations without any pressure or scare tactics. Would use them again for any future electical work.
Posted: 8/30/2015 • Link to this review
There is absolutely no reason to scare customers, or pressure them into anything. It's your home we are talking about. All we can do is provide our expert opinions on safety concerns that every customer should address. We appreciate you taking time to give us this review.
Our long-term relationship with Arc Angel just keeps getting better. Our technician this time was Martin. He is very professional and a pleasure to have in our home. Martin did an excellent job installing our new chandelier and hall light fixtures. He also sent us an estimate for future work installing high-ceiling fans w/lights, for which we will ask for Martin.
Posted: 8/28/2015 • Link to this review
We appreciate the continued relationship we have. Don't hesitate to ask for Martin when you need us. Martin and Neri continue to do an absolutely fabulous job for all our customers. We appreciate you taking time to give us this review.
I spent some time researching electric service companies and decided to schedule an appt with Arc Angel Electric. All the reviews I read were extremely positive. I am happy to say that the reviews were absolutely correct. Seth K. arrived on time to my appointment and was very polite. He was extremely knowledgeable... and took care of several different issues, he even helped me troubleshoot an issue that just happened that morning prior to his arrival. I have already recommended the company and Seth K. to a few neighbors in need of similar services. A++!
Posted: 8/25/2015 • Link to this review
Thank you very much for taking the time research, and choose us. We do aim to please, and do our absolute best to do that on every job. While we are in business to make money of course, the main reason that drives us is the help people. We believe in educating our customers, going out of our way to do the job right, superb quality, and cleanliness. Thank you again for taking some time to give us this review. We know how valuable time is.
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When power outages occurred in the past, we would begin the hunt for our candles and flashlights. We would remind our family to keep the refrigerator doors closed so that food would remain cool as long as possible. Our only option was to go without electricity and hope for a quick resolution to our power loss. Then, the invention of the portable generator allowed homeowners to select a few...Read more »