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Woke up this morning and one of the a/c units was not running. It showed 85 degrees. I called Aristotle at 9am and Richard was out by 11:30am and the repair was done in 30 minutes. It was a capacitor. He gave some recommendations on maintenance and was gone. This is the second time we have used Aristotle for a/c repair.
Posted: 3/09/2011 • Last edited: 7/03/2013 • Link to this review
Thank you so much for letting us know about your experience, we at Aristotle Air Conditioning strive to do a great job for a reasonable price; and Martin is a great guy, we are lucky to have him and others who work with us; you won't find a group of guys who are more honest and reliable. Thanks for the kind words.
What a great experience! Best in the valley by far. My heat went out in the middle of the night. Called Saturday morning & Aristotle had someone out within the hour. The Tech (Martin) was friendly, knowledgeable, explained everything. and was simply great. Price was more then fair. Thx Aristotle! You got a customer for life.
Posted: 2/05/2011 • Link to this review
After dealing with 2 other AC companies for 4 months trying to get my AC fixed, I saw the Aristotle truck on the road so I figured it couldnt get any worse, so I called them. They were awesome. On time, cheap diagnosis fee and honest. The 1st company that blew me off said I had to replace a evap coil for $1700. Aristotle found there to be nothing wrong with it and said I simply needed to charge my unit. Very Happy with them and would recommend to anyone not looking to get screwed by the big guy.
Posted: 10/28/2010 • Last edited: 4/02/2011 • Link to this review
Glad to hear the good news $1700.00 is a lot of money to save and in these times we all need to save every penny, we are very proud of our reputation and our ethical technicians. We at Aristotle A/C & Heating thank you for your business and the kind review.
On July 15 our A/C unit stopped blowing cold air. I called Aristotle A/C and they made a same day appointment. Martin arrived on time, was courteous, professional, and found the problem quickly. The A/C unit was fixed and blowing cold air within half an hour of his arrival. The cherry on the cake was the reasonable and fair price for the service. I will be passing this company info around to my coworkers and using them again for A/C /Heating Service.
Posted: 9/27/2010 • Link to this review
Thanks for taking the time to post a review; it's extremely gratifying to know our guy's our exceeding expectations. Thanks again for the kind words.
After reading so much of the good comments on this site, I don't understand why they would just ignore my calls and plea for assistance on a job request. Either way... it would be nice to have some form of reply back of whether they are even capable to do the work. Instead, they chose to leave and ignore a potential paying customer after stopping by my home to check on my problem. Makes me wonder if all these 4/5 star ratings were self posted or posted by actual paying customers. In any case, they lost my vote! Would advise to go somewhere else by not wasting your time like I did and not even give them a chance in hell.
Posted: 9/23/2010 • Last edited: 9/28/2010 • Link to this review
Thank you for telling us how we need to improve, many times we make an initial call and that call requires follow up i.e. a quote,part availability etc, as we use the internet and faxing to get some of these quotes back to our customers inevitably one may slip through the cracks. We apologize and take full responsibility and understand your frustration: if we charged you for a service call please let me know and I will refund that amount a.s.a.p. Sincerely Richard Montford Service Manager Aristotle A/C & Heating
I called Aristotle at 8am and within about 30 minutes, we had a service tech at our house to look at our water heater. Within 10 minutes, he had a very fair quote for a new tank and installation, and was back to do the job in an hour. I can't believe the whole thing was so fast, and the price was right on. The technician was clean, friendly, and very articulate. What a superior A+ company. We will definitely be using them again in the future!
Posted: 8/26/2010 • Link to this review
I called on a Sunday and the owner personally came out to check my A/C. He was very knowledgable and did an outstanding job! This is a great example of a small business owner who knows the meaning of customer service. Great Job! Thank you!
Posted: 8/15/2010 • Link to this review
My air conditioner we out on a Sunday. Richard was here in less than an hour and fixed my ac for a very reasonable rate, I was charged only for the service call. My house is blowing cold air again thanks to Richard. I highly recommend Aristotle to anyone in need of repair.
Posted: 6/27/2010 • Link to this review
I had some issues with my "Home Warranty" company and was not confident that the Contractor they sent out was able or even willing to fix my unit. I contacted Aristotle Air along with two other contractors to get proposals and selected Aristotle based on the proposal and the ability to get new split system installed asap. I was able to upgrade the equipment and still save money compared to the other contractors. Aristotle Air showed up on time, made quick work of the removal and the new equipment install and kept everything clean and professional. I highly reccomend Airistotle Air for all of your HVAC projects! You will not be disappointed!
Posted: 2/10/2010 • Link to this review
HIGHLY recommended. Replaced dual heat pumps in two level, 16 year old home. I thoroughly scoured the internet re: heat pumps and local companies. I narrowed it down on several companies for estimates. The basic information that I boiled out of the research was to choose a quality installer, the units are very similar with most using same manufactured components. The installer is key. In summary of the estimates: Richard provided the best price with comparable products. He was unbiased by name brand and was honest, genuine, and real. He didn't push anything and was prompt, courteous, with clear explanations. The installers were top notch, enjoyed their job, and were proud of their company. This company rocks and I would STRONGLY recommend their services. They forged a long term service relationship with me. I felt very satisfied with my selection in using them as this was a major investment.
Posted: 2/03/2010 • Link to this review
I had used another comy that my neighbors have used but they would not show up on time and not even call. I looked on Kuduz.com and found Aristotle and they were so honet and showed up on time when promised and also were almost half the cost of the shifty company. They also give to tips how to manage your unit.Aristotle you have a customer for life with my family.
Posted: 1/30/2010 • Last edited: 2/03/2010 • Link to this review
Aristote was the lowest quote out of 3. I chose Aristotle for their price and they are a local small company. They arrive exactly on time. Their technitions were polite and good natured...they really liked working for the company. When they finished they cleaned up their mess (in fact my gargage was cleaner than when they arrived). I expected the bill to be higher because they made modifications and installed parts that were not written on the estimate...the price was EXACTLY what they quoted me! It has been 3 weeks since the install and the unit is working flawlessly! Great work guys! Thanks for your honesty and dedication! Jay B. in Gilbert.
Posted: 1/28/2010 • Last edited: 2/03/2010 • Link to this review
Thanks Jay for letting us know you had a great experience. I think we have some great guy's and it seems you think so to, they really do like what they do and they take real pride in a job well done. The reason the bill was the same as quoted was that's how we do business, on some occasion's we might miss something in our estimate, but we never go back to the customer to say, we made a mistake but... your going to pay for it. We do what we say and say what we do. It's how business should be done. Thanks again for your comments.
We called Aristotle A/C because we wanted a second opinion on if we needed a new unit, our old company said we did and they gave us a quote. Richard the service manager from Aristotle came out and confirmed the unit was in need of replacement and also gave us a quote, he also suggested getting at least two more quotes(imagine that) and checking with the BBB and Register of contractors on who ever we used. Aristotle was the least expensive by far (by about $1500.00) and the most honest, giving us some great advice. Thanks Aristotle for being so professional, honest and the least expensive. We recommend them 100%
Posted: 1/23/2010 • Last edited: 2/03/2010 • Link to this review
Thank you for taking the time to let us know how we're doing. We strive to bring our customers not only the best price but also great service, and part of that service is to try to inform our customers on how to purchase an Air conditioning unit.The best buyer is an informed buyer, some companies try to push to close a sale, we're not interested in a fast buck we want a long term relationship and we figure the best way to do that is to be honest and give a great value. Thanks again for your kind words.
I just needed an A/C check-up. Aiirstotle was the best price around and scheduling was easy. The Tech was 10 minutes early to the appointment, he actually got into the attic and examined the air-handler, as well as examined the compressor in the backyard. Gave me a detailed form on what was checked and that everything looked good. Will be using them for future A/C needs.
Posted: 6/22/2009 • Last edited: 2/03/2010 • Link to this review
We at Aristotle Air Conditioning would like to thank you for letting us know how we did; our techs go the extra mile to make sure your air conditioning system runs trouble free, and yes, some times that requires going into the attic (even in the summer time) we're glad to serve you. Thanks again for letting us know how we did.
I live in a mobile home and when I had my a/c checked for the summer, I was told the fan motor needed to be replaced. Since the system was 12 years old, I asked for an estimate on a new system. The amount they quoted me was outrageous. When I told my boss about my a/c problem, he suggested that I call Richard since he had replaced an a/c unit at his rental property. I called Richard and he came over and assessed my system for me. I was concerned about how loud the unit inside the house was and he did some research to find out what system would work best in my home. At no time did he pressure me to buy an a/c from him. In fact, he encouraged me to get a third estimate, which I did. I chose Richard to do the installation, not only because he had the best price, but because of his honesty and willingness to listen to what my concerns were about a new a/c unit. He did an excellant job, and I no longer have to listen to a loud and noisy system. I plan to use him in the future and highly recommend him.
Posted: 6/17/2009 • Last edited: 2/03/2010 • Link to this review
Thank you for your kind words, I know in todays economy price is paramount and we at Aristotle Air Conditioning strive to give our customers the best price available day in and day out; but just as important as price is service and our goal each day at Aristotle Air Conditioning is to give our customers the best of both worlds great prices and great service; I'm so pleased we exceeded your expectation.
Aristotle Air Conditioning will come to your home for the $29.99 service call.
Not only due we give you the best prices, we guarantee it, our prices are 10% to 30% less than our competition.
Don't call us first call us last and see what you could be saving with us.
Aristotle Air is a full service A/C and heating contractor, we specialize in providing you, the commercial or residential consumer with a low cost alternative in all your A/C, Heating and refrigeration needs,.. including repair,service, new unit installation and retro fits.
We also provide a full array of service contracts which we can custom tailor for residential as well as our commercial customers.
Our #1 goal is to provide you the customer a low cost alternative and excellent customer service. Our customers understand value and we prove our value every day by giving you the best price and service available any where any time!
Aristotle Air Conditioning & Heating is registered with the State of Arizona, Registrar of Contractor's license #L-39-#238014,C-39R-#238012 & C-62-#238013 Aristotle Air Conditioning & Heating is a member in good standing with the Arizona Better Business Bureau. Aristotle Air Conditioning & Heating has all service technicians attend both in house as well as manufacture sponsored (CTE) continuing technical education. All Aristotle Air Conditioning service technicians are CFC certified.
* 24-Hour Service Available