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In this world where customer service is more important than ever, we had terrific service on our aging A/C unit from Aristotle. Instead of trying to sell us a new unit, the technician Martin found a few parts that could be easily replaced to prolong the life of the unit. He was honest about the units condition, but didn't try to push more than we really needed. I will definitely call them when indeed it's time for a new A/C and let them bid the job out. Very satisfied!!
Posted: 6/15/2009 • Last edited: 2/03/2010 • Link to this review
We at Aristotle Air Conditioning would like to thank you for taking the time to write us a review. Martin is one of our best technicians and really enjoys being able to give our customers a variety of options. Our company as well as Martin understands that great service and honesty is always the best policy and we strive to take care of each customer with this philosophy each day. Thanks for the review and when you do need a new unit we guarantee a great price and great service. Look forward to seeing you again!
This company responds quickly to your phone call and works tirelessly to see that your equipment is repaired as quickly as possible. You cannot ask for a better a/c and heating company!
Posted: 6/05/2009 • Last edited: 2/03/2010 • Link to this review
Just wanted to say thanks for taking the time to write a review; our guy's know the importance of getting your system up and running as quickly as possible and they really care about your comfort. I'll pass your comments on to the guy's. I know they'll appreciate them. Thanks again
Just purchased home in Gilbert and had a leak first week in house from air condition. This company came out quickly, was super professional, very courteous,extremely reasonable and fixed the problem. One of the, if not THE best service related expierence my wife and I have ever had. You guys are terrific!
Posted: 5/30/2009 • Last edited: 2/03/2010 • Link to this review
Thank You for taking the time to let us know how we are doing, I think our guy's are some of the best in the industry and they work hard every day to bring value and professionalism to each job. Thanks again for giving us the opportunity to serve you.
We were very pleased with the service provided by Aristotle Air. Richard did a thorough job of checking our A/C sytem inside and out, without looking for every opportunity to try to sell some additional service or product. And, the A/C checkup was extremely reasonable compared to the bigger companies out there. Aristotle Air's service was appreciated, and we will definitely keep them at the top of our list for future service.
Posted: 5/27/2009 • Last edited: 2/03/2010 • Link to this review
Thanks for the great review, in today's enviroment we all have to watch our pocket book's and all of us at Aristotle Air take pride in doing a great job at a reasonable price. Thanks again
After my ac unit stopped working I did some research and finally selected Aristotle Air to see what had gone wrong. They come by that same afternnon and throughly tested the system to see if they could get my ac unit operating again. Richard and Martin explained exactly what had gone wrong with my 22 year unit and provided a couple of options that I could pursue. At no time did I feel like they were trying to sell me a new unit, instead I truly felt that they went the extra mile to find a solution that was the most cost effective and one that would gain a couple of more years out of my already dated unit. Will definitely be calling them back for my yearly ac inspections and for any future issues.
Posted: 5/07/2009 • Last edited: 2/03/2010 • Link to this review
We used Aristotle when our house wasn't cooling and they were great. Response time was good, very honest and professional, and the pricing was definately fair. We will use them again and have referred them to many of our friends.
Posted: 3/30/2009 • Last edited: 2/03/2010 • Link to this review
Called this company after a neighbor recommended their service after my heating stopped working. My call was returned by a technician within 15 minutes and I explained my problem. The technician explained to me their billing policy and charges for service. I found them reasonable and provided them with my address. They gave me a 2 hour response window which they met with 40 minutes to spare. The technician was professional, uniformed and courteous. After troubleshooting my heat he reported it was a bad control board and provided me with a complete call and cost to repair. He also happened to have the part needed on the truck. I found the cost to be fair and he completed the repair and my heat was again working. I have had no further issues with the equipment since then. I also plan to schedule them going forward for a yearly inspection and evaluation being I do have an older unit to ensure its kept in the best condition possible and avoid any surprises. I recommend this company to anyone.
Posted: 3/26/2009 • Last edited: 2/03/2010 • Link to this review
I recently requested that Richard inspect my AC system, in preparation for the hot months ahead. We also discussed the possibility of replacing the system at this time. At no time did I feel he was pressuring me to buy a new unit; quite the contrary. He encouraged me to research the SRP website to compare units and their efficiency ratings before coming to any decision. He also informed me of things I need to be aware of before purchasing a new system. He was very knowledgeable and I felt completely comfortable with what he was telling me. After replacing a couple of small parts, at minimal cost to me, I'm hoping to get through another Arizona summer with my current system. Aristotle Air will be my first and only choice for any future issues that arise, and certainly will be the one I call to replace my system in 2010!! Richard was punctual, extremely respectful of my home, being careful not to track in debris from outside and professional at all times. A real class act!!
Posted: 3/26/2009 • Last edited: 2/03/2010 • Link to this review
Aristotle Air has come through again for our family. Our air conditioning suddenly quit working on a typical hot June Arizona evening. I called Aristotle Air and they arrived at our house in Carefree within 40 minutes and had the air conditioning unit up and running within 30 minutes. This is the second time we have used Aristotle Air and our family couldn't be any happier with their service. I would highly recommend this company to all. Thanks Richard and especially Harland for your great work.
Posted: 8/26/2008 • Last edited: 7/10/2009 • Link to this review
The manner in which the service repair was handled from the initial call to completion went way beyond normal expectations. The technician was first rate, punctual, knowledgeable, clean, and personable. He patiently explained what he was going to do and answered all my questions in words I was able to understand. The total cost of the bill was very reasonable. I rarely give a perfect score but Aristotle Air has customer service down to a "T".
Posted: 8/19/2008 • Last edited: 2/03/2010 • Link to this review
A very dependable, reliable, honest company. Arrival time was always close to the estimated time given. I would highly recommend this company to everyone. Great overall experience. Great service and follow up.
Posted: 8/02/2008 • Last edited: 2/03/2010 • Link to this review
As a local Realtor, this company is the first company that I recommend to my clients. I have never had anyone dissatified with their service. I also use this company for my personal residence and rental properties. They are #1 in service, pricing, promptness, and personality. Highly recomend!!
Posted: 7/25/2008 • Last edited: 2/03/2010 • Link to this review
The price for the service call was good. They were very nice and flexible with the schedule. However, when questioned about their service recommendations - a new control board, and freon - the tech became very upset and walked off the job. Had another (more expensive) service company come out and check the system to find out there was nothing wrong with the control board - the unit was just low on freon. No recommendation from me!!
Posted: 7/20/2008 • Last edited: 2/03/2010 • Link to this review
Best service in the industry I've come across in awhile! Great Personalities, Quick, Easy and NO Hasseles! Did I mention they were one of the lowest quotes out of the 5 A/C companies I talk too!
Posted: 7/15/2008 • Last edited: 7/10/2009 • Link to this review
Aristotle Air Conditioning will come to your home for the $29.99 service call.
Not only due we give you the best prices, we guarantee it, our prices are 10% to 30% less than our competition.
Don't call us first call us last and see what you could be saving with us.
Aristotle Air is a full service A/C and heating contractor, we specialize in providing you, the commercial or residential consumer with a low cost alternative in all your A/C, Heating and refrigeration needs,.. including repair,service, new unit installation and retro fits.
We also provide a full array of service contracts which we can custom tailor for residential as well as our commercial customers.
Our #1 goal is to provide you the customer a low cost alternative and excellent customer service. Our customers understand value and we prove our value every day by giving you the best price and service available any where any time!
Aristotle Air Conditioning & Heating is registered with the State of Arizona, Registrar of Contractor's license #L-39-#238014,C-39R-#238012 & C-62-#238013 Aristotle Air Conditioning & Heating is a member in good standing with the Arizona Better Business Bureau. Aristotle Air Conditioning & Heating has all service technicians attend both in house as well as manufacture sponsored (CTE) continuing technical education. All Aristotle Air Conditioning service technicians are CFC certified.
* 24-Hour Service Available