The staff will bring you in for 2 appointments when all could be done in 1 - more $ I guess. They will change your appointment for their convenience but when you have to cancel due to a missed plane, they charge fee. I have moved a lot around the country and never been treated worse.
Posted: 1/12/2011 • Link to this review
The dentist is personally unfriendly. It gave very little detail about what can he do to help me. His staff are friendly at first but suddenly everything become bitter experience as I'm exiting their office. It made me feel that I'm not rich enough to be provided a genuine & sincer friendly environment.
Posted: 6/02/2009 • Link to this review
I have been a patient of Dr. Bill Downing for 4 yrs. I have been to alot of dentists. None have been as professional, customer-oriented or kind as he or his staff. What's more, he has state of the art technology. His staff seem to be like family members; and that is comforting when you are going to get your teeth drilled. Also, I have had alot of work done on my teeth and this team makes it almost painless with their technique and attention to detail. I HIGHLY RECOMMEND THIS DENTIST AND HIS STAFF TO ANYONE LOOKING FOR THE BEST!!!
Posted: 1/16/2008 • Link to this review