Wow where do I begin? My tenant was always late on the rent and all times Matt called her a great tenant....she would not pay rent for 3-4 months at a time! When the tenant needs or wants something repaired, you hear from Matt ASAP and repeatedly until you the owner repairs it. But don't think if you as the owner need anything or need to ask a question you can reach him? Lol! Maybe in a couple of days of calling repeatedly and emailing everyday begging for a call back!! Makes you feel that as a owner you are not important and bothersome to them. When my tenant moved out she tore my house up and didn't pay last month's rent. You think this company did a final move out walk through with the tenant? Nope. And didn't tell me about the damage either? Two weeks after the home was vacated and no word from this company I drove 1 hour to check on my home to discover the trash and damage left to my home. Called Matt....you guessed it....unreachable!! Dang! When you call and can reach someone the lady that answers the phone sounds like it's his mom screening his calls with him right there saying yes or no if he is here. And even she sounds like you are bothering her by calling. Please run from the company. You have been warned.
Posted: 7/01/2015 • Link to this review
I may be a little different from other clients in that this is a home, rather than a rental property to me. I realize that what I am asking for is probably perceived as extra "hand holding: but circumstances have put me in the rental business. A place I never envisioned being. Overall- I think you guys are doing a great job, and I am very grateful for your help.
Posted: 4/10/2015 • Link to this review
They have done a great job with my property and have been very diligent at its maintenance. The annual AC cleaning has been done and the yard looks great the last time I drove by. The tenants that you have places are working out great. I have always been pleased with your services.
Posted: 3/04/2015 • Link to this review
Excellent- When I first hired Ashman Associates I was depending on them to help turn my rental around. It was vacant for months, and I needed to rent it out ASAP. They were able to get my rental into a successful position quickly. They've definitely been worth my time and money.
Posted: 2/25/2015 • Link to this review
Wonderful! - The communication and attentiveness of the staff are what really seals the deal for me with Ashman. They have been great and easy to deal with even in an emergency. The rental is much easier for me all the way around and I really appreciate all that they do for me.
Posted: 9/10/2014 • Link to this review
I get a lot of value from my relationship with Ashman Associates. They are professional, knowledgeable and able to take care of the most difficult problems right along with the easy ones
Posted: 7/11/2014 • Link to this review
Fantastic job managing my home. They have a thorough screening process and I have never had any issues with the tenants they have chosen. They've proven again and again how well I can trust them and it's good having that peace of mind.
Posted: 9/24/2013 • Link to this review
Ashman Associates has handled my rental property for many years and now that I have recently sold it I just want to say that they did a fantastic job for me every step of the way. Rent was always received on time, maintenance tasks taken care of, and any tenant issues were addressed professionally. I appreciate all they have done for me and highly recommend them to anyone.
Posted: 9/12/2013 • Link to this review