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Aspen Dental in Douglasville, GA is committed to providing patients with the compassion and care they deserve. Aspen Dental offers a wide range of dental and denture services with skilled lab technicians that hand-craft, high-quality dentures right on-site. Since 1998, in more than 700 offices in 38 states, our mission is to make it easier for patients to access the care they need with; every day low prices, convenient locations, and extended hours.
Emergencies and walk-ins always.. welcome as are phone calls. Schedule an appointment online, 24x7 or call anytime Monday-Friday 6:30am-11pm, Saturday 7am-9pm or Sunday 7:30am-3pm EST.
I am thoroughly disappointed by my first experience at the Douglasville Georgia office and Dr. Shaw. I was not impressed with anything here, except that the office smelled new and looked clean. Dr. Shaw and his staff were terribly unprofessional, chewing gum in my face and talking to each other about the call center employees should not be telling patients to come in for emergency appointments, even thought this is exactly what i was told to do after calling that morning. When i got there off the 40 mile drive i had a receptionist tell me "This a bad day! We understaffed'! I told the office i had no problem waiting on those in front of me. It was very obvious that the goal of this office this day was to sit me in a room as if i was in time out or on some time of punishment for showing up in their office on an emergency!?!? Meanwhile the two girls working the front desk are talking about calling the corporate call center to see who took my call and get that agent in trouble for telling me to come in?!?! Stating "Call center done told her to come in, i don't know why they be telling people that, they need to stop telling people to just come in here." RIGHT IN MY FACE.. When the dentist came in he was less than enthused and looked at me like I was interrupting his life. His attitude like the rest of the office's was short and unprofessional.
Posted: 6/13/2014 • Last edited: 8/04/2014 • Link to this review