Very shoddy organization. Seems like this is where dentists go right out of dental school. They did a filling and a crown above and below each other. Now I bite my tongue when speaking certain words in that spot. Went back twice to have them fix this and both the 'dentist' and the office manager kept commenting on my 'unusual' tongue. Although my 'unusual' tongue hadn't been bitten during standard speaking for 40 prior to them touching it. Also the dental hygienist in this office is extremely rough. She broke my daughters permanent retainer and didn't seem to even understand what it was. As we were leaving they want to charge us for all of our records including the ones that we brought to their office from another dentist. Avoid this office at all costs. They are very unprofessional and inexperienced.
Posted: 10/28/2010 • Link to this review
Their prosthetics were ill fiting from the start & never got better. Dentist tried to convince me the denture wouldn't stay up due to a "muscle problem," or my ridge was too soft. Anyway, he said, NO dentures ever fit properly & EVERYONE uses adhesive. If that was the case, why I asked, did my old denture stay up w/ no problem & NO paste? He had to admit I was right. We would fit for a replacement! When I came back he reneged & insisted on a reline. Totally worn out by this time, I agreed. The relined piece, no better, now weighed 2x as much & still didn't remotely stay up. We could either start over, or I could have a refund. The partial was no better; it prevented me from swallowing properly, I couldn't chew with it & the wires scraped my cheeks. A reputable dentist has since told me it's an ill-made piece of junk which cannot be corrected to fit me. Meanwhile, although they prominently tout "free exams & x-rays" for new patients I got billed for same. When I protested the office manager said I read the bill wrong. Really? How many ways can "balance due" be misread? He then told me not to worry, my insurance would cover it. I don't have insurance & when I asked about "free," he said yes but if you have insurance, they bill them - & there goes a good piece of your annual maximum! Weeks after the promised refund, I'm still waiting. I've written & they don't even bother to respond. Save yourself aggravation & hard earned dollars - DO NOT PATRONIZE THESE PEOPLE!
Posted: 10/20/2009 • Link to this review