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Terrible service, incompetent office staff. Would never use again or recommend to anyone. They overcharged us and did not complete the cleaning
Air duct cleaning
Area Smyrna, GA
Cost $500 - $999
Date September 2017
Posted: 9/22/2017 • Link to this review
I was in desperate need of getting my air ducts cleaned and found their ad in a "Local Flavor" magazine. I am so glad I did. They were prompt, courteous and got the job done well and efficiently. Zak, Rosendo and Salvador, thank you so much! And for cleaning up after yourselves so well. I would recommend this company and these employees to anyone else.
Posted: 12/15/2015 • Link to this review
Bought groupon for air duct cleaning; they came within a week and took maybe 30 min to clean them- they showed me the dust/ hair/ skin particles and it made me so glad I did it! Highly recommend!
Posted: 12/11/2015 • Link to this review
I had a delightful experience with Atlanta Air Experts. The men were courteous and kind. Zak explained the procedure in laymans terms. Seraphine and Carlos A were quick and efficient. I really appreciated these guys. They did not try to upsale me. Thankfully they prevented a potential fire by inspecting my dryer vent and recommending a cleaning. They left my home as they found it and wore footies. Thank you Zak, Seraphine, and Carlos A for being friendly and respectful not only to me but also to my home! I would recommend them to anyone and will definitely use them again.
Posted: 11/13/2015 • Link to this review
Team (Zak, Rashad & Rupesto) were timely, professional and knowledgable. Zak explained the whole process and didn't pressure me into unnecessary services. I would use them again!
Posted: 10/08/2015 • Link to this review
ASK for Zak,Salvador,Carlos, what a great team. Atlanta Air Experts are the real deal. They are considerate,courteous,and all that comes with complete clean up when job is finished... Call them today. you'll be completely satisfied. Sincerely Vivian Sweat
Posted: 10/07/2015 • Link to this review
I ordered a full air duct and dryer vent cleaning so things would be ideal for the new dryer we are getting tomorrow. The earliest I was able to schedule was 1 week out due to their existing workload. On the day of the appointment, a three person crew from Atlanta Air Experts arrived exactly on time in a company-marked utility van. Zak, Robert and Bryan were all in company uniform and began working immediately. All three guys were friendly, courteous and obviously well experienced in what they were doing. The work took about 2 hours to complete, after which they cleaned everything and headed out. All I can say is wow, what a difference the cleaning made. The air in our home is noticeably nicer now that all the dust buildup and pet hair has been removed from the vents and ducts. Finally, it was a pleasant (and very welcome) surprise that the work crew that arrived were all U.S. taxpaying citizens. Thank you Atlanta Air Experts!
Posted: 10/06/2015 • Link to this review
Zak was professional, courteous & informative. They did a good job with the upsell, and came back to treat the mold in my Vents. But I did feel they missed cleaning some air vents in the house, & I don't think they touched my dryer vent. However, will definitely use them again! Next time I will just inspect all the Vent and ask before they actually leave. I'm sure if I would have pressed the issue they would have come back to do the few things I felt missed. Zak was hands down absolutely awesome! I plan to use them next year for my chimney cleaning, and to tune up my air conditioning units.
Posted: 9/27/2015 • Link to this review
Showed up at 4:30 for 12-2 appt. no apologies! Wrapped hose around my husbands Porsche and knocked pic off wall. No apologies. Spent 45 minutes here cleaning whole house vents and dryer vent. I had high ceiling and they never reached though they had ladder, just blew air in that vicinity!?! Some rooms they never entered but argued they did. They said office lied and never called them when I called to see where they were. Very rough with my home and made us feel we had to watch constantly. Stay away!'
Posted: 9/26/2015 • Last edited: 1/29/2016 • Link to this review
Great Customer Svc. Polite & Professional. Zak & crew were awesome! We looked at several other company & are so happy that we chose Atlanta Air Experts & that Zak was the crew leader!
Posted: 9/15/2015 • Link to this review