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Displaying 16-30 of 35
After reading the great reviews on Kudzu, we called AAP on Sunday knowing they would not be open. We requested a call back Monday morning and were pleasantly surprised when Amy called us back right away that Sunday afternoon to schedule an appointment. She said someone would call us in the morning before they arrived and sure enough Charles called at 9 am and was there soon after. Charles and his assistant were extremely professional. They gave us an estimate, went to pick up the replacement parts and were done with the whole job within 2 hours. Simple and painless - we'll look forward to calling AAP again should we ever have the need.
Posted: 12/22/2009 • Link to this review
I had previously used them for two repairs. One was approximately two years ago and was now having the same problem again.It was quite an expensive repair the first time. Donny rudely told me there was no warranty and although he said he would come out to look at it he did not do so. I had a company that are plumbers and experts in water and sewer lines I have also used before come out and highly recommend them,Ridgeway Mechanical. They did the same repair, said it was not done the way they would have for lasting results, charged me $500 less, and gave me a 4 year warranty to boot!( I also choose Ridgeway over AAP to fix a different problem,a major sewer line issue because they did not charge to camera the problem and AAP does)
Posted: 11/18/2009 • Last edited: 11/24/2012 • Link to this review
I responded immediately to your call and was at the property within 40 minutes of your phone call. I arrived and found Ridgeway Mechanical already on the property. Any warranty that was given to you would have been voided because you had another plumber on site. The work that I did for you was a cleanout outside the house. Ridgeway was not working on that cleanout...They were in the house. We didn't charge you to camera a line because we didn't have to camera the line....We did a cleanout installation....That is all we did.....Ridgeway unstopped the line inside the house before the cleanout so apparently the cleanout wasn't the issue... Thank you for the opportunity to correct this for you, as you had already called 2 other plumbers to come out and couldn't wait 30 minutes for me to arrive. I was there...When I see another plumber on site, I leave. Thank you for wasting my time and fuel to go look at this problem. You call me rude...What you did was rude and inconsiderate....If you have any further problems, please contact Ridgeway and not us.
Great service, they do have lower rates I had gotten 5 estimates and Atlanta Area Plumbing was the best. The technicians were respectful of my property and they were very knowledgeable. I will be using them again when I have other plumbing issues. Glad I found them.
Posted: 8/06/2009 • Link to this review
I will be recommending Atlanta Area Plumbing to everyone. Reliable, Honest, Up front about what needed to be done. Fair rates, Courteous and Knowledgeable. Saved me money which is always welcome. Will call them back and refer them to friends, family and co workers. Thank you for a job well done.
Posted: 6/09/2009 • Link to this review
Donny was up front and honest about what needed to be done with our plumbing. I had several estimates and I couldn't believe how much their prices were. I called Atlanta Area Plumbing and was pleasantly suprised at the response and the pricing. Donny was very courteous and respectful of my home. He let me know what needed to be done and how much it would be before he did anything. He did what he said and I am very pleased with this company. I will be recommending them to my family and friends. I will be calling them in the future when I need some more plumbing help. Thank you for your professional and courteous demeanor.
Posted: 3/27/2009 • Link to this review
Wonderful, efficient and respectful. They were on time and they always call before they arrive...That is great so I know they are coming. Very reasonable on pricing, much lower than the big companies I used to deal with. I will be calling them again if I have another plumbing problem. Thanks AAP
Posted: 3/21/2009 • Last edited: 5/18/2012 • Link to this review
I have used several different plumbing companies over the years and I have finally found the best. Amy and Donny were very courteous and helpful on the phone. Donny did an excellent repair job on two items and offered cost saving advice on a third. Their service fees are about half of what the other plumbing companies charge. I have definitely found the plumbing company that I will call whenever I am in need.
Posted: 12/11/2008 • Link to this review
I recently bought a home and the investor/seller cut corners on the plumbing. I thought it was an easy fix, at most change a couple of pipes under the kitchen and bathroom sinks. It turned out to be MUCH more than that but thanks to the help of Donny and his crew, who worked quickly and efficiently, I am finally at ease in my new home...all in two days!! I would DEFINITELY call them again!
Posted: 10/24/2008 • Link to this review
This experience was great! The problem was diagnosed and fixed within an hour and all is well!! Would recommend to anyone in need of a plumber.
Posted: 10/11/2008 • Link to this review
The day before we were going to leave for vacation I received a call from a rental property that water was pouring out of the basement ceiling from the shower drain above. Panicked I was going to have to postpone our trip I called Donny who put my mind at ease. He took care of everything. He called the tenants directly to schedule the best time and was promptly there the next morning. The job was less than quoted and the only call I got was from the tenants saying how impressed they were with Atlanta Area Plumbing.
Posted: 10/09/2008 • Link to this review
I needed some repairs done and I got quotes for companies. Atlanta Area Plumbing was the lowest rate out there. In fact, their quote was $200 less than everyone else. They did a great job and explained everything to me so I understood what was being done. I am recommending them to everyone.
Posted: 9/23/2008 • Link to this review
Plumbing is something I know nothing about and when my house stopped up I had to call someone. Donny was very helpful and knowledgable and talked me through some steps. He came out on a weekend and didn't even charge me extra. He had the problem fixed in no time and I haven't had any problems since then. I will be using Atlanta Area Plumbing again. They were great.
Posted: 8/18/2008 • Link to this review