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If only I had found Atlanta Craftsman and Olivia 10 years ago! I have worked with lots of decorators and upholsterers over the years and never have I been more satisfied than with Atlanta Craftsman! I had two chairs reupholstered in one week - they even delivered them earlier than promised so I could coordinate a delivery to Lake Oconee. I randomly found them online, but I will make sure all my friends and colleagues know about this hidden gem and will definitely be using them again. Thank you Olivia!!
Posted: 2/14/2011 • Last edited: 2/15/2011 • Link to this review
From the first phone conversation, I had good vibes from Olivia. We scheduled an appointment for two days later. Meanwhile, we sent her pictures of the 'lift chair' recliner that needed re-upholstering and the wicker that needed painting, including the room in which they were to 'live.' It was WON-der-ful to have specially selected books of fabric swatches, not only color-coded for the room but ALSO brought TO the room. IT was sooo civilized! The selections were made and the deal was sealed. Russel & his helper were outside waiting in the van to come and whisk them away! Free of extra charge, I might add. That was on Friday. They returned the next Tuesday. Inspecting very closely, I found a little crinkle at a low spot in the inside back of one of the arms. They were very enthusiastic about taking it back to the shop, wanting me to be happy! I had the recliner back within 24 hours. It's difficult to imagine anyone being more service-oriented and customer-centered than Olivia & Russel. Give them an opportunity to help you. (They also do drapes, including the installation.)
Posted: 2/11/2011 • Link to this review
I am so pleased with the work they did for me and can't believe how fast they did it. They have the best customer service. Any question I had, Olivia responded almost immediately. They came to my house and picked up my 3 chairs, brought a great selection of fabrics, and delivered them back to me in 7 days. They did not charge to pick up the chairs or to bring them back. My chairs look beautiful. They were so nice to work with and I will definitely be using them again!
Posted: 2/01/2011 • Link to this review
I can't believe I found these folks--they are too good to be true (sometimes that really DOES happen!). I gave Olivia a call, and then it started: GREAT service! She was SO flexible about meeting me at my home to look at my furniture, calling first to say she was on her way. She gave me a great price on reupholstering and stabilizing my grandmother's sofa, brought swatch books and we had the couch out the door in 45 minutes. THEN...she had it back, better than new, in less than a week!!! She took my dining chairs with her that trip, and had them back--gorgeous!--in 2 days. I am very picky about sewing and craftsmanship, and Olivia and Russell delivered quality craftsmanship, friendly service that went the extra mile AND a great price. I will use them forevermore.
Posted: 11/29/2010 • Link to this review
Olivia was so helpful in providing a quick estimate/turn around and quality work! Look no further than ACI. Unbeatable prices- friendly staff and great location! Thanks ACI- we love our chairs!
Posted: 9/24/2010 • Link to this review
ACI revived a most hideous fabric-covered ottoman of mine! Now it's gorgeous in suede! Overall, ACI respond to you promptly by email and phone. They suggest creative ideas and listen to what you have to say and have a quick turnaround time! In addition, they provided free pick-up and delivery! Believe me, they are the educated choice to make for your interior needs. I will be a repeat customer!
Posted: 8/15/2010 • Last edited: 8/16/2010 • Link to this review
I am very pleased with the work that I had done with Atlanta Craftsman Interiors. A few specific things stood out with the service that I received: 1) Olivia was incredibly efficient in getting back to me (she's an early bird and a night owl with her work!). 2) With their accessibility to email, I was able to email photos and dimensions back and forth for an accurate quote, rather than having to set up a consultation time at my home. This allowed both Olivia and I to work at our convenience. 3) The craftsmanship of the work was wonderful. I had a custom upholstered headboard created, a matching valence, and some throw pillows. I'm incredibly happy with the results of all three projects they completed for me.
Posted: 5/23/2010 • Link to this review
If we could, we'd give Atlanta Craftsman a prefect 10 for their professional home service in helping us chose custom draperies for our home. We didn't have to wait to enjoy the beauty of their work. We are more than pleased with their promptness in turn-around time (from the measuring appointment to the installation appointment) and their attention to detail. We really cannot put into words the beauty and the pleasure we have received from their work and professionalism. We're still exclaiming how gorgeous the draperies are and how they have added warmeth to the rooms. We didn't forget the repair to the two (2) chairs that we brought in after the measuring of the draperies. You guys repaired them and they were ready and returned to us on the day of the installation of the draperies! We definitely will call on them again! Thank you soooo much Altanta Craftsman for you service, your promptness, and your attention to detail!!!!!! Two VERY satisfied customers! Clarence and Fannie
Posted: 5/16/2010 • Link to this review
I have never been so pleased!! That I could actually leave my home or business during an installation. A.C.I came highly recommended from HENREDON FURNITURE. I must admit I was a bit weary until I allowed them to do a small project and "How quickly was i proven wrong"," they met and exceeded all of my expectations", that I then had them to do the window treatments throughout my entire house and in my salon "Phoenix Aries", the re-upholstery of furniture to make it brand new. Then later, when i moved they then came in and removed all of my tretatments and altered them to fit my new space. ***There isnt another as punctial, and professional and as innovative as A.C.I.
Posted: 5/03/2010 • Link to this review
I highly recommend Atlanta Craftsman Interiors if you are looking for reupholstery. We are very satisfied with the quality of work and wonderful service. Olivia and her husband are very friendly and helpful. They also offer free pick-up and delivery. Their prices are also hard to beat. I have already recommended them to our friends in the condo building.
Posted: 4/19/2010 • Last edited: 4/21/2010 • Link to this review
Great experience with ACI - quality of workmanship is fantastic (a couple of chairs re-upholstered), super responsive via email and a very quick turnaround, pick-up/delivery service for my area is great, and the quote was right too! I am a very satisfied customer. Thank you very much, Olivia, and look forward to working more with ACI.
Posted: 4/02/2010 • Link to this review
ACI so easy to work with; Olivia walked me through the whole project. Extremely fast on completing reupholstery of 2 chairs in time for an event. Paid hundreds less than it would have cost me at the fabric store. I will only use ACI in the future and will recommend to all friends.
Posted: 2/23/2010 • Link to this review
Atlanta Craftsman Interiors is absolutely amazing. Olivia and her husband are so friendly and personable and their prices are incredibly reasonable- especially for the outstanding quality of work and timely service. On top of that, they offer free pick-up and delivery of your furniture. I HIGHLY reccomend this company to anyone looking for exceptional re-upholstry and refinishing work. They transformed my ugly dining room chairs into georgeous pieces that I know I'll cherish for many years to come. Thank you Atlanta Craftsman!! C. Lowe
Posted: 1/13/2010 • Link to this review
I just recently had a sofa, chair and ottoman reupholstered by ACI, and I can't say enough wonderful things! The work is flawless and I received everything in 6 days! I will use ACI everytime and wouldn't consider using anyone else.
Posted: 11/09/2009 • Link to this review