Mechanic took three days to figure out how to start the scooter during which time he insisted the starter solenoid was bad (hint, hold down the brake first when starting). Mechanic then supposedly did the carb clean asked for, but bike still will not start at all now, and the mechanic claims it might be leaking coolant into the engine (which it certainly was not doing before I brought it in). At that point I asked them what they would give me for the scooter as its new mechanical state is over my head. After a week of daily brush-offs the owner finally makes an offer of scrap value price. I will be taking the scooter to a real mechanic to find out what they have done.
Posted: 9/08/2011 • Link to this review
Just a warning, if you need motorcycle or scooter repair, AVOID "Atlanta Motorcycle and Repair" on Ponce. They quoted one price for a full service tune up ($180)and then charged me a higher one ($212). Then they had to take 2 full days to do the tune up (after PROMISING it would be done in one day). Then they charged me for an extra hour of labor ($75)to fix an "electrical issue" without getting the OK to do so first. They never called to let me know what was going on; I had to call them to find out. LOUSY customer service.
Posted: 7/21/2011 • Link to this review
So I tried taking in a Chinese 50cc scooter this time. After telling me over the phone that they had a tire slightly different from the specs I asked for, but would still fit the rim, I bit the lure. I wondered around the shop for a couple of hours before I was made aware that it would take another day to replace. The whole reason I tried this horrid shop again was because they said it could be handled in one day. Some dude even indirectly said, "That's why we said tomorrow." After explaining my previous conversation to the not-so-helpful-douche, he said, "I was sitting right there while you were talking and that's not what I heard." What do I care what you heard?!? I was on the phone with the un-knowledgeable girl and you were sitting next to her.SO WHAT!?! FIX MY SCOOTER, DUMMY!!!! I then walked the 5 or 6 miles back to my house, full of hate, and waiting to share this experience.
Posted: 7/14/2011 • Link to this review
These guys come across as very knowledgeable but in fact, their service sucks. They don't stand by their work at all and are comfortable with giving shoddy work back to a paying customer as long as they get their money. Also, they NEVER do what they say they will do WHEN they say it will be done!
Posted: 4/12/2011 • Last edited: 9/08/2011 • Link to this review
I took my 2007 Harley in for clutch problems two weeks ago. After not hearing anything from these guys, I called them today only to find out they fixed nothing at all and want to do some more investigating. Also, they say I owe them for two hours of work. Update: No charge for nothing accomplished, but they did return my bike to me in a much more dangerous condition. Also, everything they touched is apparent because it wasn't put together correctly.
Posted: 2/28/2011 • Last edited: 3/01/2011 • Link to this review
Bought an 81 Kawasaki 442 that no one else in the city could repair because it was too old. They took it in, fixed it quickly and for much cheaper than others had quoted. Very knowledgeable and professional. Highly recommended for any year or model bike.
Posted: 8/30/2010 • Link to this review
If you actually want your scooter or motorcycle repaired, go somewhere else. My entire experience with this place was a huge headache and a major hassle. For a tune up and a flat, I ended up going back 3 times, and paying more than I paid for the bike. These people are nitwits.
Posted: 7/13/2010 • Last edited: 11/05/2010 • Link to this review