I cannot describe my appreciation for the excellent service I have received. The designers helped me in every step of the way with great skill and talent. I ordered 5 mantels and every single one was fabulous. The material was not only BEAUTIFUL but also affordable. I have recommended this company to all my colleages and friends A++++
Posted: 11/19/2008 • Link to this review
We ordered a $2000 fireplace/over-mantel in 4/08. Atlantic Caststone took 3 months to ship the item. The fireplace/over-mantel was wrecked en route and the shipper would not release it to us, but rather brought it back to Atlantic Caststone. This company acknowledged receipt of the item in their warehouse and promised a full refund, but another 3 months went by and they just kept our money. Owner and staff were easy to talk to early on, but at the end became evasive and kept coming up with bogus excuses. Very poor quality product and poor service. We are planning to report this to the DA's office.
Posted: 10/24/2008 • Last edited: 11/19/2008 • Link to this review