I scheduled air ducts & carpet cleaning. Air duct cleaning is a complete WASTE. I should have done my research... cost me nearly $900 to have my 2500 sq ft home (only 5 rooms carpeted) cleaned. They showed up over an hour late after I made two phone calls to find out when they would be here. No consideration on their part about my time or needs. They were polite and went about their business. Happy to answer my questions. Unfortunately I didn't see any benefit from air duct cleaning. My home is 8 years old. This was the 1st AND LAST that I'll have my ducts cleaned. In hind sight taking a vacuum to the intakes would have accomplished the same thing. As far as the carpets... they advertise they do a superior job and therefore cost more. Unfortunately the spots did not come up. I called to complain. The man I spoke to immediately wanted to reschedule a follow-up. In hind sight, I should have requested my money back. Well... they did treat a few of the spots and make some improvements... but my floor certainly doesn't look like it was professionally cleaned. And there are places where dirt spots are showing up even worse than before... it's been about 2 months. They were late the 2nd time, too. And would have been a no show if I didn't call them.
Posted: 3/30/2008 • Link to this review