When our 2003 Malibu got wrecked in a rear accident, the insurance company sent it to Auto Body World and they without explaining very well had you sign over your power of attorney to your car. Three months later we finally got our car back with a lifetime warranty of the work Auto Body World completed. So when the trunk was leaking and everything in it was destroyed we took it back to be fixed. They said they needed to keep the car for more than a day so I asked for a rental at first they denied. When I said it is your fault they finally gave in for a rental. The jack in the trunk was all rusted due to the leak. When I got my car back almost a week later they said everything was fixed. It wasn't so the car went back in a few more times and they even sent it to a dealer. When I was driving on the freeway and got a flat tire I pulled out what was supposed to be a new jack and it was RUSTED TOGETHER and just the top was spray painted like it was new!! Needless to say it cost them more to fix this car than it was worth. Maybe next time they won't be so selfish and do what should have been done.... TOTALING THE CAR OUT!!
Posted: 1/02/2009 • Last edited: 1/03/2009 • Link to this review