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DO NOT go here if you have a hybrid vehicle. They do not have the equipment or the expertise to work on them. They ruined two working hybrid air conditioner compressors, one of which came straight from the dealership. At the end, I had to take it to the dealer to finally get it fixed. When I asked Auto Cool to refund the labor costs, they flatly refused several times and did not care that I was unhappy with their work. Don't believe their guarantees. Take your hybrid elsewhere.
Posted: 12/28/2017 • Link to this review
I have been using Auto Cool for several cars and vans since the mid 90s. Fred and Brad are straight shooters and reliable. Once Marietta Toyota wanted $600 to replace my internal controls on my 90 Camry; Fred fixed the switch for $50. Good people here. Honest; and they will tell you when a repair is worth fixing and when not to. 5 stars no doubt.
Project Details
Area Marietta, GA
Cost Less than $250
Date July 2011
Posted: 6/26/2017 • Link to this review
I paid Marietta Toyota a fortune to fix the AC on my 1993 Previa. They said they fixed it, but after taking it back several times, and not getting cold air, I took it to another mechanic who said the Previa was missing a part that was not longer manufactured. I had driven past Auto Cool and decided to give them a try. They called with a reasonable price, so I had them make the repair. They repaired the AC without exceeding the cost provided in the estimate. I mean the AC was an Artic blast. Very good customer service! They know what they are doing.
Posted: 7/11/2015 • Link to this review
Last year my car air conditioner stopped blowing cold air. I took it to one of those chain shops and they told me that the compressor was leaking and it needed to be replaced. They quoted me over $1200. The very next day, my air was back to blowing hot air again. I assumed my leak was pretty bad since it only stayed cold for a day, but I couldn't afford their $1200 price, so I suffered all summer with no air. Jump to this summer, the first big hot spell hits and I can't take it anymore. I find Auto Cool thanks to the reviews here and other places. Even though it is quite a drive for me to get there, based on the reviews I decide to take my car up there and I couldn't have been more thrilled. They checked out my car and unfortunately they decided that the compressor did need to be replaced due to the leak, however, they quoted me a price that was more than half the cost of the other place. They also recommended some other work to replace my timing belt and tension spring. I had them do all the work and even with the extras, my final bill was still over $500 cheaper than the other place quoted me. These guys did good work at a very good price. This was one of the best auto repair experiences I have had in many years.
Posted: 8/13/2014 • Link to this review
Last summer the AC went out, took it to a "muffler" shop where they recharged the system. Three weeks later, no AC. Returned to the shop and was told I needed a new compressor that would cost about $900. Took the car to Auto-Cool this April. After diagnosis of leaking upper and lower valves and a repair estimate of less than $200, I was on my way in less than two hours. It has been two months since the repair and I'm still COOL!! These people are professional and conscientious and I would recommend them to anyone who needs competent AC repair.
Posted: 5/26/2014 • Link to this review