I purchased a car from them that continues to need repairs and when I called the shop they said there's nothing they can do. I pay 400 a month for a car I can't drive. They will turn your car off if you're late on payment so never get sick and miss work because if you can't make a payment you will have to catch the bus while your car sits until you pay them due to them turning it off. Horrible.
Posted: 12/26/2015 • Link to this review
I have the same problems and issues all of you have had with Auto Smart. We can do something about it. They are not accredited by the BBB, they have 46 complaints on file and mine is one of them and I just rejected their answer. They know this time, I don't get the answer I want there will be a lawsuit against them, but not just any, I want to bring a class action lawsuit on them. It is time for them to answer to the people they have scammed and ripped off. Email me email@example.com Their ratings are completely unacceptable and reading their answers to their complaints are all the same. So the have 46 customers all complaining about all or some of the same thing but the customers are all wrong? EMAIL ME! Let's see what kind of difference we can make.
Posted: 9/10/2013 • Link to this review
This company ripped me off. Promised me they would repair my car and give me a manual for my car but didn't. If I'm one late on my payment, they threaten me. They are super nice when you purchase your car and then it stops. One of the sales guys even refused to put my car tag on because he said he wasn't my salesperson.
Posted: 5/14/2011 • Link to this review
Wow, where do i begin. 3/14/2011 I purchased a 2006 Dodge magnum... (Very nice) so i thought. I test drove it... drove very nice.... Gets it to the gas station after the purchase (down payment, paper work, insurance ect) directly adjacent from the lot... i notice after pumping my gas that my headlights flickered on and off... i figured no biggie, kept it moving, hour or so later its dark, turn headlights on... they constantly flicker on and off (like a cop car) called them they were nice, took it back the next day... mechanic looks at it, "oh just a loose fuse" got it home, same night.... still the same issue... took it for 2 days... get it back.... SAME issue.... took it over the weekend.... got it monday... SAME issue... EVEN say they took it to the DEALERSHIP (dodge) get it back Tuesday SAME issue... now its nothing they can DO... Umm can we say money back, and forget the whole thing? NOPE cant do that.... they wish to put me in something OLDER and LESS money... WTF... dont go here!!! THEY SUCK!!! Any lawyers out there that can help me? email me firstname.lastname@example.org
Posted: 3/30/2011 • Link to this review
The vehicle I purchased has apparently been wrecked & repaired? Found this out over time! 11 yrs old and def overpriced. My grandma always said poor people have poor ways..being scammed by auto dealers is one of them. Even with $1200.00 down and a trade in I have paid over one yr on this vehicle almost $300.00 a month and they are constantly threatening repossession when only a few days late. I believe that is how they make money. Overpriced sell, repo & sell again. They CONSTANTLY were renegotiating the terms prior to purchase. Should have ran the other way & checked the Better Business Bureau as well as a site like this for info!! So much for Buy Here / Pay Here!
Posted: 5/08/2010 • Link to this review