We recently used Avital Limousine for our wedding and had a horrible experience. The service was terrible and the experience was truly a nightmare. Throughout the entire trip the limo driver had his headphones on with music blaring. Every time the bridal party got out of the car the driver was visibly mouthing along to the music. Worse yet, despite being provided with clear directions (and even a map for one of our destinations), the driver drove past every single one of our stops. We spent half the trip shouting directions from the back seat and still had to make repeated u-turns in the massive 18 passenger limo. This caused us to waste nearly an hour of our precious day - which forced us to bypass several of our desired photo stops and nearly caused us to be late to our ceremony. After our wedding we complained about the service to Avital's management and requested a refund of the mandatory 20% tip we were required to give at the start of the day. The management has been incredibly rude and unhelpful. They have even accused us of lying - telling us that their drivers would never behave in such a manner. Of all the wedding vendors we used, these guys were by far the worst! For anyone looking for a professional and enjoyable experience - STAY AWAY. Especially if it's for a wedding - don't let these guys anywhere near your special day!
Posted: 8/25/2012 • Link to this review