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WORST EXPERIENCE EVER ! ! ! ! not only did they do a terrible job, I when I discussed it with the Mgr. on duty - he was rude and argumentative and threatened to car the police. I have a truck and the "hosed down the inside" without discussing it first - but, when I pointed out that they didn't even clean the back of the truck, he said, "we don't do that". They were to clean the inside of the truck and outside from which they did a TERRIBLE TERRIBLE JOB... and unfortunately, I will now have to take it to another car wash to simply get it cleaned correctly. When I asked the Mgr. to credit my account he said that "he would issue a warrant for my arrest for theft of services." The truck was not wiped down competely. The Bumpers were not wiped down, The Tires were not swined The Seats were not wiped down. They rushed to complete the job and when I pointed it out, the Mgr. got argumentative and pushy rude. and when I pointed out to the manager, I said, look, I'm just trying to get my truck cleaned and your customer service skills suck. When I pointed out that I could simply put a review online, he said, "I'll just go in and point out how stupid you are and that you don't read signs". TERRIBLE TERRIBLE TERRIBLE... FIND ANOTHER PLACE ! ! ! ! ! and safe yourself the heartache and trouble.
Posted: 6/03/2011 • Link to this review
I went to Avril's for the Deluxe Detail. (There is a Starbucks conveniently located across the street to ease the wait time.) It took about two hours, and they did a superb job. I will definitely go back. I am very picky when it comes to cleanliness, and Pedro did an excellent job. My car looks new again!
Posted: 2/10/2008 • Link to this review
Interesting that my experience has been so different than others. We take both of our cars there and the cleaning is always superb. We recently got the cars detailed there as well, and were EXTREMELY pleased with the results. Very highly recommended.
Posted: 11/07/2007 • Last edited: 1/02/2008 • Link to this review
They locked my keys in my car and tried to break into it without telling me. They damaged the gasket on the door, and they tore part of the vinyl on the interior of the door. They did pay to repair the vinyl.
Posted: 12/13/2005 • Last edited: 1/02/2008 • Link to this review
They always do a nice job on our car. They make sure it comes out clean and if it is still dirty (Say from a long road trip), they'll send it through again. I like coming here!
Posted: 11/21/2005 • Last edited: 1/02/2008 • Link to this review
SAVE TIME AND MONEY DO IT YOURSELF!!!! WORST CAR WASH I HAVE EVER GOTTEN. THE MANAGER THERE IS RUDE HIS NAME IS DAVE, STAY AWAY!!!!! DONT GO THROUGH WHAT I WENT THROUGH
Posted: 11/18/2005 • Last edited: 2/10/2009 • Link to this review