BID Blinds stole $2,000 from us. We paid upfront for our shutters and BID Blinds never returned our calls. Had to file complaint with Hunter Douglas since I found BID Blinds on their website...and they are getting us our products using Blind & Shutter gallery. The Blind & Shutter gallery are reputable and serve the Nashville and surrounding county area.
Posted: 6/01/2010 • Link to this review
We cannot get Mark to return our calls about a blind that the cord has broken twice so far on the same window. It took forever to get it replaced last time and he charged me. I would gladly pay this time just to get it fixed and be done with this guy. Unbelievable that you can ignore your customers and not even return their calls.
Posted: 3/13/2010 • Link to this review
Communication after sale was poor. Then once installed encountered several problems. Although I was told to "call me if you have any problems" he refuses to return calls to service his product. Will have to go to another vendor to get things right. Beyond poor in every aspect.
Posted: 2/11/2010 • Link to this review