Don't waste your money or your time. This guy moves in slow motion so you pay for twice as many hours, whether he resolves the issue or not -- and his rates are high to begin with. After putzing around with my printer for several hours, his only suggestion was to put the file on a thumb drive and then print it from another computer. I offered him several old computers (for free) that he might salvage for parts. He said he'd be glad to take them off my hands and would only charge me $135 for pickup. This guy is an embarrassment to the profession.
Posted: 9/15/2012 • Link to this review