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My heat has been off for 4 days now because another company told me they could not fix it or get parts for a week. Ken came out today and found "a loose wire" and like magic I was warm again and my wallet wasn't much lighter. Thank you so much
Posted: 12/08/2013 • Link to this review
I am very impressed with the dierection Ballard AC has chosen to follow. Rather than just selling their clients new "boxes/units" they look at the performance of the entire house. This requires a tremendous amount of knowledge and training, and ensures their clients are recieving the highest level of value in the areas of Health/Safety and Efficiency! Great job guys, wish other HVAC companies cared about their customers as much as you!
Posted: 10/20/2012 • Link to this review
When Ballard A/C & Heating replaced our old A/C unit, they ran into an unforeseen problem. Rather than ducking the issue, Ron Ballard addressed it and corrected the problem to his and our satisfaction (at considerable expense to himself). We have not met a person who takes more pride in his work than Ron Ballard. Ron and his people were always prompt, polite and professional. We feel extremely fortunate to have had Ballard A/C & Heating do the work for us and highly recommend them.
Posted: 4/20/2009 • Link to this review